Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84589 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 26, 2013 — Rated 10 out of 10 by R.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service! You do what you say you will do.

Report a concern   May 26, 2013 — Rated 10 out of 10 by S.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The two young men did a great job cleaning very dirty carpets.

Report a concern   May 26, 2013 — Rated 10 out of 10 by T.S.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was great!

Report a concern   May 26, 2013 — Rated 9 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nolan did a good job on my floors. I called Zerorez because of their ESPN promotion, my invoice did not include the promotion. I called Zerorez May 24th and 25th, waiting for a response.

Report a concern   May 26, 2013 — Rated 10 out of 10 by V.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did a great job getting carpet clean! Took less time than expected.

Report a concern   May 26, 2013 — Rated 10 out of 10 by M.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very courteous staff. Very good final product.

Report a concern   May 26, 2013 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The fact that you don't use products like soaps when cleaning is great.

Report a concern   May 26, 2013 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional,clen.

Report a concern   May 26, 2013 — Rated 10 out of 10 by C.J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The professional service and timely response time

Report a concern   May 26, 2013 — Rated 10 out of 10 by C.Z. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We were very impressed with the spot removal and overall appearance of our finished carpet. Jason was very professional and worked hard to produce a very clean carpet. Thanks so much!

Report a concern   May 26, 2013 — Rated 10 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service, diligent work, attention to detail. Reliable

Report a concern   May 26, 2013 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I appreciated that you came back out and I was impressed by how fast the carpet dried. It smells and feels tons better. Thank you.

Report a concern   May 25, 2013 — Rated 10 out of 10 by P.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ernest was a great tech. He did an awesome job on cleaning the carpet.

Report a concern   May 25, 2013 — Rated 10 out of 10 by A.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Here it is a month later and our rugs still look great! I never thought that the heavy areas would ever look good again. I was very surprised by the results.

Report a concern   May 25, 2013 — Rated 10 out of 10 by T.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joseph was very detailed and informative!

Report a concern   May 25, 2013 — Rated 10 out of 10 by G.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician, Roy, took time to get out some old dog urine stains. He was very friendly and helpful and thorough in his cleaning job.

Report a concern   May 25, 2013 — Rated 8 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

They were very late, but Ron more than made up for that!!! He did an extra fantastic job, and was most apologetic! The reason I put an 8 was so that I could let you know how thrilled I was with the customer service provided by Ron. I would give you a 10!!

Report a concern   May 25, 2013 — Rated 9 out of 10 by C.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good technician, nice and respectful. Ernest.

Report a concern   May 25, 2013 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service and quality cleaning.

Report a concern   May 25, 2013 — Rated 10 out of 10 by A.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good price

Report a concern   May 25, 2013 — Rated 0 out of 10 by W.T. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I was disapointed in every way possiable and it was made clear that things were not going to be made right

Report a concern   May 25, 2013 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

dries fast really cleans

Report a concern   May 25, 2013 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Sustainability focus. Super knowledgeable and customer focused technichians.

Report a concern   May 25, 2013 — Rated 10 out of 10 by S.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Gets tough stuff clean.

Report a concern   May 25, 2013 — Rated 10 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets and tile are very clean now and the service was done quick and very professionally!

Report a concern   May 25, 2013 — Rated 6 out of 10 by R.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The carpet in the bedroom was supposed to be Scotch guarded. It may have been but one of my dogs tracked something in on his feet and it wouldn't come right up. What do I need to use on a scotch guarded carpet to maintain the integrity of the scotchguard?

Report a concern   May 25, 2013 — Rated 5 out of 10 by S.A. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I had thought my carpet was cleaned well, until I looked behind a door. The carpet was not clean. This may be a room that I seldom use, but I was embrassed when company arrived, to what I thought was a clean room.

Report a concern   May 25, 2013 — Rated 9 out of 10 by S.O.A.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The test was amazing! Randy showed us how much better our tile would look when completed,

Report a concern   May 25, 2013 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very happy with the job Ron did on our carpets. We have pets, 3 dogs, and most of the "accident" stains came out. Our carpets look great and smell clean. Most of all, we like that the cleaning process uses no heavy soaps or chemicals that can't be fully extracted from the carpets. Will definitely use your service again and will ask for Ron to do our cleaning if we can! Awesome job Ron!

Report a concern   May 25, 2013 — Rated 10 out of 10 by Richard Pugh Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech that came out was very nice. I'm a manager at a dealership and his customer service was fantastic


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