What our clients think of us!

How clean our rugs and carpets get, the great smell and that it dries so quickly.

My technician was very good and new a lot about your programs and products. He did a great job!

The technician was friendly and informative, and things started out well. However, towards the end, he suggested a chemical guard to protect some heavy traffic areas and I asked to think about it for a minute. After that, he didn't say anything until he gave me the bill. I had decided to get the chemical guard, but he already had the bill made up, so I didn't ask. Also, I have an oriental screen near the entrance to my living room that has stained the carpet. I asked him about it, but it didn't look like he tried very hard to get it up.

Joseph the technician who came to clean our carpets was very knowledgeable and explained the whole process to me.
I liked that there were no funny smells and now my carpet looks like new. It's like we moved into a brand new house :)

The man who cleaned our carpets communicated helpful information in a friendly, professional way. The carpets looked better than expected.

It was just as advertised. The guys did a great job.

The carpet cleaning did not eliminate the pet odor. I scheduled an appointment to have someone address the issue. I wish it would have been taken care if during the original appointment.

Use of the hot water treatment to clean my carpet. The Representative was professional and courteous; explained what the services consisted of up front.

Excellent overall cleaning. Joshua, a very good technician, knowledgeable, fast and efficient.

Saved me from having to replace the carpet of my new house. After four days of being in the house, I can finally walk barefoot across the carpets!

This is the only cleaning service that will be allowed to clean my carpet. All other company said they could but failed to get the carpet clean. Call zerorez and the carpet was cleaned the first time. Thanks

Convincing demonstration of how well your crew and equipment did an outstanding cleaning of our carpets. Excellent job.

No chemicals were used. Pet friendly.

rep was a no show during scheduled time frame. after calling reservation agent at noon, a time frame was given me of 1pm to 430 pm. rep showed at 430 did a good job but after waiting around all day I was not happy. supposedly mistake laid with reservation desk.

I was overcharged. Service was just ok. I sent an email about it and received no response. My first Zero Rez experience was fantastic, this one, not so much...

Very quick and efficient. Good results. Pleasant and informed technicians (Tim & Darren).

Appreciate you coming out again to address my concerns. Technician was courteous

Courteous, knowledgeable folks, work hard and provide a great service.

Gets carpet really clean. Very professional. Do think cleaning upholstery is a little pricey!

just water. . . no soaps. . . clean

We called Zerorez to remove dog odors from carpets in house we recently purchased. Men were courteous and efficient and appeared to do a good job. Carpets appeared clean, but dog odor persisted; it is even worse than before the cleaning.

Cleaning service appears good, but pet-odor removal service was totally ineffective.

A refund of the $60 per room ($240) for the pet-odor removal would make everything right.

Thank you,

Name removed
8809 Turnberry Ct
Fort Worth TX 76179

Your Technician was the very Best. Great Service! Give hime a Raise!

Good quality

Professional service, clean carpets when they leave, and carpets stay looking better longer.

Love the idea of no residue. No extras added on once the technician came to my house.

Please do not share my information with anyone.
Thank you

I thought the price was a little high to add on a hallway

Great service. Friendly, knowledgeable technicians. Floors look tremendous!

Services are entirely too expensive.

Jake Stone did an excellent job on cleaning our carpet. He presented cost effective options that met with our approval.

We would definitely use Zerorez again.