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based on 83841 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The services were quick and effective.
The technician, Joseph, was very informative and demonstrated everything he was going to do, walked through the pricing, informed me of what was going to be used to treat my home and how I would benefit with it, and made sure that everything he worked on was clean to his and my standards. He even showed me how dirty the carpet was and then did a test at the end of the cleaning and, he was thorough, polite and very professional, I'd recommend him to everyone I know and everyone I don't know. My carpet feels so clean and soft and it dried ridiculously fast, my red sofa looks vibrant. I'm amazed at the service and the product.
Polite and he knew his products
No residue. Looks clean.
Not sure. Carpet did look and smell better. Price was reasonable. Service guy was a
Professional and friendly. I will definitely use again
Promptness, courtesy, and effectiveness of the cleaning team. The carpetlooks ands smells like new, and no spots are returned after almost two weeks of heavy traffic with house guests.
The technician Richard was great, thank you.
We were impressed with the results and the knowledge/professionalism of the tech.
Brandon was great
The no chemicals aspect. The technician was very nice and efficient and did a good job.
carpet smelled after cleanig, took eight hours to dry, had to sleep in living room.
Love that there are no chemicals!
Products do not harm the environment & are pet friendly. The 3 thimes I have used Zerorez, the technicians have been on time, courteous & very professional.
The carpet looks and feels cleaner and it will give us a little more time before it has to be replaced. The service tech was excellent and took a personal interest in whether he could clean the carpet to our satisfaction. He was an excellent representative for your company.
I love the fact that you do not use chemicals. My carpets look like new, no residue to the touch and smell terrific. Jose was extremely helpful, very professional and explained everything he did (before he did it). Great product, great service! This is my second time to use Zerorez and I will continue to use only you. I have recommended you to many of my friends. Thanks!!!
The use of water & no chemicals
Lower your cost for stairs, or better yet make stairs equal to a room or be transparent in advertising about the difference in cost.
you did an excellent job on our carpet but it was not an option to complete the cleaning of the tile in the bathroom, your chemical was not strong enough? I had hoped the same tech that cleaned our carpet would have come back for the tile cleaning, he seamed to know what he was doing, the tech that came to do the tile was not so sure? But no harm done, we were not charged for the second service.
The pre-treatment cleaning that got out a lot of dirt that a vacuum can't.
there was know odor took all the stains
Polite employees.
quality work using clean non-soapy agents.
Service technician was very professional and on time. Carpets were very soiled and came out looking very good.
One of the technicians bodily odor was so bad. I feel really bad for saying it but my house actually smelled like him hours after. The carpet looks good though!
Service is STELLAR!!! I love how my house doesn't smell like chemicals and the carpet dries really quickly!
This was the first time I used Zerorez and was impressed with the friendliness of the technitian and how professional he was dressed. Our carpet turned out very clean looking and the sofa and loveseat looked very good for an older piece of furniture. I will be likely to call them again.
Seth and his associate did a great job cleaning the grout in the kitchen. Unfortunately, the solution they used ruined the baseboards, which we will now have to replace.
Your technician was very good and I would recommend him. However, it is my opinion that it was a lot of work for only one technician working alone. My experience with other carpet cleaning services is that two technicians working as a team are more effective and productive for the company providing the service and for the customer.
When I booked my appointment, I specifically requested a day that I could be first on the list. I was given a date and my understanding was that the technician would arrive at 8 AM. My husband were up at 6 AM so that the house would be ready. He arrived at 4: 20 PM and told me that was his scheduled time from your office. Need to add appointment time on your email confirmation in the future.
They do a good job and there doesn't seem to be wicking afterwards.
Was able to schedule within 3 days. Cleaning was thourough. EmploYees were courteous and professional.
It's as advertised.. No chemicals and the associate was very professional.. Our carpet looks and smells brand new and will stay that way!! Thanks Zerorez you are our carpet cleaner for life!!!