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based on 85306 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Love them, just confused the first time I asked that my gallon be refilled of your chemical/water I was charged $25.00 and this time the I was told it was free. Thank you
Nothing except having your tech's work on commission.
Carpet cleaning
2 spots were missed on our carpet in the family room. Will call to schedule new appointment. Thanks
This was a re-do but your man Thomas did a great job.
Ken was great! Very good service
Technology , staff and price
They were on time and cleaned the carpets in a very timely manner.
No shampoo smell, and carpet was clean
Great job done!!
Helpful and polite gentlemen. Carpet looked clean when they finished.
Ken the tech guy was excellent. Very knowledgeable and professional. And great worker.
Well unfortunately, the number of rooms I requested and paid to be cleaned was not completed. Requested 5 rooms and only 4 were cleaned.
I had stains that I didn't think would come out and your reps was able to remove them. They were courteous and professional. The price was good too. I will recommend you to others.
MAKE SURE YOUR FRONT OFFICE PAYS ATTENTION TO DETAILS----LIKE GIVING 30MIN. HEADS UP WHEN ASKED.
Your technician was outstanding and explained your process perfectly. He was personable, likeable and efficient.
The edges of the carpet near walls and doorways were not cleaned at all. I feel that all areas of the carpet should have been cleaned. I would like the areas cleaned.
The guys were very professional and nice. They also were very quick which I like
It's worked for my needs.
Randy Jones did an excellent job. He was professional and thorough in cleaning our carpets. We have utilized other companies in the past and they did not do as good of a job.
We plan to use the service at our other home some but only want Randy to do it.
Michael Ramirez and his co-worker were very friendly and customer service oriented. They were fast and very efficient. Thanks!
Great job!
I was very impressed with both. I had previously had my carpet cleaned by another company and it didn't look any different, the high traffic areas looked just as bad when he finished. I explained to the professional from Zerorez what had happened and he made sure to pre-treat the areas and go over them several times. I am so happy with the end result that I will use Zerorez again, and request the same person.
The carpet looks and feels like new.
You have no perfumes or flowery smells but your technology performs above all others! No need to ever call anyone else Zerorez is simply the best!!
I guess my expectations were too high. Hearing the advertisement on klty they talk about how clean and sanitary the carpets will be. I still had dirt and lint on my carpets. The guy that came was very nice and professional. He said my carpet was good quality and that it cleaned up nicely. I didn't feel that it was very clean.
They did the job they said they would
Quality service at a good price
Great communication and Cody got here right on time. He explained what he would be doing and cleaned a test spot so we could see what the carpet would look like after it was cleaned. Boy what a difference. Cody did a great job on all the carpet and was very neat. We will sure use the service again when we have the need.
Thank you for taking such good care of my carpet...I will recommend your service to others for sure.
Your service technician was very professional and shared information about how to take better care of my carpet.
Steve Zareff