- Phone: (214) 372-5326
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based on 83844 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
advertised price was $99 but I had soap in the carpet, which most people will, so it was about double. He did a good job though.
Normally good scheduling. On site people are excellent. Like no residue cleaning.
Professionalism
The carpet stains were really taken out, and I wasn't charged anything extra. I guess they weren't as bad as I thought or maybe Zerorez is just that good!
I did sent you on your web site that I need to be refund all my money back and the rug
the rug was piked up on 4/8/2013 and yet they were not able to do a good cleanig it
They deleiver the rug twice and it still not clean there is white spots on the rug
the manager is very argumentive and also no trues full with me
Carpet dried fairly quickly compared to other companies we have used. Tecnician was very polite.
The service tech. was on time, professional, efficient and did an excellent job.
He represented the company very well.
Vacuum so strong it got out imbedded dog hair, and carpet does not have a stiff or sticky reisidue.
They work. Keith, the technician who did my carpets was wonderful!
No residue.
Quick drying time with no residue. Removed soap left behind by previous home owners cleaning methods!
The customer service on the phone was very abrupt and not friendly.
Good job, very satfified with Technician and the work done - Thank you
Jose was on time,exlpained the prosses of cleaning my tile floors and helped me move a bakers rack,that I could not have done by my self. Very pleased with his work.
My carpet was clean and the personnel was very nice and helpful. They were running a little behind but well within the window of time they had promised and kept me informed. I am very satisfied with their service.
never again bad customer service and just horrible you didnt clean anything
Price was outrageous
I was very pleased with the results and the techs were very prompt and professional.
No chemicals soap just water. My carpets look like new and they are very old!!
I like that they are green and our carpet looks and feels like new again.
Adhere to the Quote given by your salesman
This was my third time using zerorez. Brandon was the BEST technician we've had. He was very thorough.... My carpet is cleaner than both times before.
sucking out the junk and hauling it away! And, no chemicals!
everything
I like that you do not use a lot of chemicals and that you tell me what a service will cost before you perform the service.
zero residue and prompt service
The carpet looked much better, without toxins or soaps.
Very quick and friendly staff.
Only problem, the upgraded cost to get rid of the pet stains did not pay off. The stains are returning.
didnt appreciate the sales pitch or the sneaky "dirt in your sofa" trick??? Never got the perks promised with the add either.
Why a $10 sur charge for gas???
The quote that I received for a simple couch and love seat cleaning, was ridiculously high! I have used this company at least 3 or 4 times for full house carpet cleaning, and have always recommended you to friends. And the price for a full house cleaning was no where near as high as it was going to be for me to get furniture cleaned. I am highly disappointed.