What our clients think of us!

The representative is very knowledgeable and did a great job. I like the fact that there is no soap used. We have used ZeroRez a couple times previously and there was no smell afterwards--this time there was a smell in the house, though.

The product my carpet comes out clean no residue.

I love how clean and soft my carpets are, and all of the technicians that have ever come to my house have been very professional, friendly and courteous.

Great technicians!

Your technician was excellent and very knowledgeable.

I liked that the technician didn't try to sell me anything. He gave me an option, but didn't try to sell anything. That's why I would recommend you.

How well the carpets were cleaned & dried quite rapidly.

Mention the fuel surcharge during scheduling. That was a major turn off.

The fact that it was not overtly chemically scented, even with the pet treatment!

I felt you were disorganized in scheduling; to pick up furniture on a Frida . DIDN' hear from you till the next week.
Tech. Took my credit card to truck after cleaning carpet, but I see no record of payment on the invoice.
I am asked to pay $1000 plus, and job(furniture cleaning not completed, is still in your shop. Don't think I will pay till see completed job and furniture returned.
Check on payment from my credit card .

Fast- efficient

Very professional and thorough.

this was the first time we used zerorez a friend told us they were happy. two techs were in and out of our home in an hour and a half...very pleasant, professional and informative guys. We felt like our carpet was very dirty from animal traffic & hair...seems like it cleaned up great. we will use your services again.

I like the concept of using water instead of chemicals for cleaning. Zerorez's method of removing dirt, stains & soap reside from previous cleanings leaves the carpets fluffy and brighter in color. I recommend you to my freinds and family whenever the opportunity arises.

The technician was very knowledgeable, courteous, professional and thorough. The carpet was virtually almost dry after it was cleaned and not wet / soaked like the conventional methods such as how Sears and Dalworth clean carpets. The results were fantastic the carpet appeared to look clean and had a fresh pleasant smell. You earned our business in the future for sure.

I liked the services, and information on what the tech , was trying to accomplish .

It was fast and looked like brand new carpets when they Finished

My carpet and chair are CLEAN

Through cleaning. Some spots came out that I though would not.

I was wondering where my gift certificate is? I ordered a mop and solution, and I don't have that either???? What am I to do?

The spots came back in a couple of days

Hidden trip charge . Not true to the advertisement of 3rooms for $99

I like the fact that you have an answer to every carpet problem. You have the equipment and technology to take care of the customer’s carpet. I did have a little problem getting the right Technician for the job though. Finally Matt came and saved the day! I really appreciate his customer service and expertise in doing the job right. We have two rental properties and our own home that we will continue to use Zerorez on a regular basis.

on time. honest. carpet looked new.

I love that the product is environmentally friendly and doesn't leave a soapy residue. it's also nice knowing it dries quickly and can be walked on within a few minutes rather than a few hours.

Nice people, good results

I like that your products are green and the techs are professional.

Thank you for prompt, professional service. Very informative and friendly service personnel. Tech notion Orr treated and let me know every step of the process. Will recommend to everyone! Thank you!

It took 4 hours to clean our carpets. Ron was a very nice guy. We liked him. He was personable and thorough, but he visited quite a bit and that extended the time.

I love that the process cleans without soap.