What our clients think of us!

Technician was very educated

I liked that Ceaser was very curtious and did a great job on our carpet.

The carpet looks brand new without any nasty chemical smell and I feel completely safe letting my kids roll and play around on the floor!

Your workers do a great job---they are professional, friendly, and knowledgable. Our carpet looks brand new when they finish.

Prepare your customers for increased costs when they make the reservation

It's CLEAN!!! Don't know what else to say!

Friendly workers

The carpet cleaning services have always been thorough with superb results...even on our 9 year old carpet.

they work

Removal of past product residue, the appearance of carpeting upon completion, reliability, friendliness and knowledge of service tech.

Friendly and knowledgeable employees.
Good prices. Outstanding job in cleaning my tile and carpet.
on time.

Good guys
Great work

Professional application, quick drying, restores carpets

Carpets look like new again & ur techs were great

Technicians were very knowledgeable. Carpets were cleaned very well, no residue.

Your prompt, you don't use harsh chemicals, carpets feel clean not sticky when
done, service people are excellent.

You keep your committments on arrival time, explain the services required, have courteous technicians, respect the owners property and keep the customer informed on progress.

Zerorez was professional and quick

Completely cleaned my carpets. I saw the soap residue being removed via the clear observation tube inline with the vaccum hose.

The thoroughness and knowledge of the technicians.

Technicians are friendly and efficient. Cleaning is "green" and non-toxic.

Carpet cleanliness and stain removal

Fast service, great technicians. Straight forward prices. Good job

My carpets were so clean and fresh smelling after y'all left. The gentleman that came in was so polite and professional as well.

The amount I ended up paying was nowhere near what I was quoted on the phone. Also the person making the appointment did not alert me to any additional charges for pet stains, etc. I would also like a receipt showing I paid for the work that was done since I never received anything from the technician that performed the work. This is not professional.
On a positive note, the carpets look great after they were cleaned but as a real estate agent I would not put my credibility on the line, recommending your Company because of the lack of information upfront.

Your service representatives were extremely professional and courteous.

However, I have not heard back from anyone at Zerorez regarding the gift certificate from the jewelry store that was part of the promotion I was involved with.

Received quote over the phone with discounts promotionals , but when techs arrived they were late. And, quoted me something totally different. Said that I would recieve an invoice by email. Received email , but could not open attachment. So, do not know exactly what I was paying for, but my check was cashed .

Mentioned advertisement heard from radio station , and did not receive any of those promotionals

If the technician does his job properly, your system is excellant. sadly to say on this job he did not. late in the day, I guess he was tired and wanted the day to be over and go home. this will not stop me from recommending your service to others but now I'm torn on what to do about this mess. The carpet still looks bad so we have bought rugs to put over the carpet,which is an added expense. He didn't use the corner protectors and now we have waynescoating that is in need of repair. Overall...a really bad job.

Some pretty basic stains in the carpet were not removed, such as an area with a bit heavier basic traffic dirt and a coffee stain. I expected stains which I've been able to get better results on with my consumer rug cleaner to be easily removed by the Zerorez process.

Called me 20 minutes before arrival.