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based on 83827 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I wanted the urine smell out of my rug and paid for the pet stuff and it doesn’t even remotely smell better if anything it smells worse
Friendly and quick
The people who did the work - they were knowledgeable, timely and courteous.
Easy to schedule, polite and informative, did a great job.
M
My chair and sofa (particularly the arms) look wonderfully clean. The chair arms had a lot of grime from my partner's oily skin. The dark areas are bright clean again!
Ingrid, Denton
Level of clean I feel my carpet is afterwards and the technicians are always very respectful and careful.
Nice work!
Great service! The grout and floors look so much better!
Professional
Prompt
Good prices
Your service men were very polite and timely, and worked very hard. Ultimately my carpet came out looking beautiful!
Very fair price and the tech, Bert, was professional and efficient. We are very pleased with the results. He cleaned a rug we thought was too far gone and made it look almost new again.
The tech was very polite and did a great job in a short amount of time. Carpet looked better than I expected and still looks awesome days later.
Easy scheduling. Thorough cleaning process.
Only use Zero Rez for the past 10 years. Our new daughter-in-law is allergic to our dog and suffers every time she visits. After cleaning the carpets, she could enjoy her visit without tears and tissues!
How clean the carpet was after he cleaned it. The process was quick and painless. 10/10 would use again with the same Tech. He made the experience better!
The technician was courteous & efficient yet was concerned that we were pleased with the results. The cleaning itself is superior to other carpet cleaning services we have tried. Thank you!
quick service
Too many up charges and a couch cleaning that did not go well. Not worth the $500 spent.
As far as I can tell (it’s only been 48 hours), the carpet was well cleaned.
Thank you!
Very friendly and courteous technician. My carpet looks fresh, clean, and fluffed back up. I loved the citrus fragrance instead of a chemical smell.
You were timely, efficient, and very polite. Prices were in line with others, slightly lower.
The tech (BUDDY)was very friendly and knowledgeable. He did a great job. The drying time was great too. Would definitely would use them again. Elsie Green
Excellent Service!
We paid extra for a treatment for the pet odor and within 24 hours the odor was back. $200+ to clean one room and the odor is still there.
They always do a great job and they don't charge extra.
Zeroes always does an awesome job on our carpets. Communication is great and very professional.
Service was easy to schedule and products did a great job cleaning.
The scheduling process was not easy at all. Had to wait on hold for several minutes before anyone answered my call. It was frustrating.

The service was great. The service person was professional and thorough and did a great job.