Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83827 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 4, 2023 — Rated 10 out of 10 by L.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was great. The service person was professional and thorough and did a great job.

Report a concern   October 4, 2023 — Rated 0 out of 10 by R.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I wanted the urine smell out of my rug and paid for the pet stuff and it doesn’t even remotely smell better if anything it smells worse

Report a concern   October 4, 2023 — Rated 10 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly and quick

Report a concern   October 4, 2023 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The people who did the work - they were knowledgeable, timely and courteous.

Report a concern   October 4, 2023 — Rated 10 out of 10 by Lou Williams Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule, polite and informative, did a great job.

Report a concern   October 4, 2023 — Rated 10 out of 10 by Christina Cook Zerorez Dallas/Ft. Worth
What do you like about our products and services?

M

Report a concern   October 4, 2023 — Rated 10 out of 10 by Ingrid Scobie Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My chair and sofa (particularly the arms) look wonderfully clean. The chair arms had a lot of grime from my partner's oily skin. The dark areas are bright clean again!

Ingrid, Denton

Report a concern   October 4, 2023 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Level of clean I feel my carpet is afterwards and the technicians are always very respectful and careful.

Report a concern   October 4, 2023 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nice work!

Report a concern   October 4, 2023 — Rated 10 out of 10 by R.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service! The grout and floors look so much better!

Report a concern   October 4, 2023 — Rated 10 out of 10 by Kindralyn Lott Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional
Prompt
Good prices

Report a concern   October 3, 2023 — Rated 9 out of 10 by Sally Hopper Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your service men were very polite and timely, and worked very hard. Ultimately my carpet came out looking beautiful!

Report a concern   October 3, 2023 — Rated 10 out of 10 by Tom Mathews Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very fair price and the tech, Bert, was professional and efficient. We are very pleased with the results. He cleaned a rug we thought was too far gone and made it look almost new again.

Report a concern   October 3, 2023 — Rated 10 out of 10 by Robert Peace Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was very polite and did a great job in a short amount of time. Carpet looked better than I expected and still looks awesome days later.

Report a concern   October 3, 2023 — Rated 9 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy scheduling. Thorough cleaning process.

Report a concern   October 3, 2023 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Only use Zero Rez for the past 10 years. Our new daughter-in-law is allergic to our dog and suffers every time she visits. After cleaning the carpets, she could enjoy her visit without tears and tissues!

Report a concern   October 3, 2023 — Rated 10 out of 10 by Deanna Weatherspoon Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How clean the carpet was after he cleaned it. The process was quick and painless. 10/10 would use again with the same Tech. He made the experience better!

Report a concern   October 3, 2023 — Rated 10 out of 10 by M.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was courteous & efficient yet was concerned that we were pleased with the results. The cleaning itself is superior to other carpet cleaning services we have tried. Thank you!

Report a concern   October 2, 2023 — Rated 9 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

quick service

Report a concern   October 2, 2023 — Rated 0 out of 10 by K.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Too many up charges and a couch cleaning that did not go well. Not worth the $500 spent.

Report a concern   October 2, 2023 — Rated 10 out of 10 by P.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

As far as I can tell (it’s only been 48 hours), the carpet was well cleaned.
Thank you!

Report a concern   October 2, 2023 — Rated 9 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very friendly and courteous technician. My carpet looks fresh, clean, and fluffed back up. I loved the citrus fragrance instead of a chemical smell.

Report a concern   October 2, 2023 — Rated 10 out of 10 by V.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You were timely, efficient, and very polite. Prices were in line with others, slightly lower.

Report a concern   October 2, 2023 — Rated 10 out of 10 by Elsie Green Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech (BUDDY)was very friendly and knowledgeable. He did a great job. The drying time was great too. Would definitely would use them again. Elsie Green

Report a concern   October 2, 2023 — Rated 10 out of 10 by Robyn Harris Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent Service!

Report a concern   October 2, 2023 — Rated 5 out of 10 by B.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

We paid extra for a treatment for the pet odor and within 24 hours the odor was back. $200+ to clean one room and the odor is still there.

Report a concern   October 2, 2023 — Rated 10 out of 10 by Kristin Kisner Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They always do a great job and they don't charge extra.

Report a concern   October 2, 2023 — Rated 10 out of 10 by Laura Simmons Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zeroes always does an awesome job on our carpets. Communication is great and very professional.

Report a concern   October 1, 2023 — Rated 10 out of 10 by L.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was easy to schedule and products did a great job cleaning.

Report a concern   October 1, 2023 — Rated 8 out of 10 by S.D. Zerorez Dallas/Ft. Worth
What could we do to improve?

The scheduling process was not easy at all. Had to wait on hold for several minutes before anyone answered my call. It was frustrating.


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