Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83827 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 12, 2023 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was very happy with my service and will use Zerorez again in the future. I was able to get an appointment easily and the technician was polite, and got the job done in the time frame he quoted. The carpets look great. Thanks .

Report a concern   October 11, 2023 — Rated 10 out of 10 by G.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and I love the results

Report a concern   October 11, 2023 — Rated 10 out of 10 by P.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, thorough, great technicians, ckean!

Report a concern   October 11, 2023 — Rated 9 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

whatever you used got the smell of dog out of my carpet!

Report a concern   October 11, 2023 — Rated 10 out of 10 by E.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentleman that did our carpets did a great job. Unfortunately his truck left an oil stain on out driveway! :(

Report a concern   October 11, 2023 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I had the opportunity of meeting the service tech dispatched to our agency. He was extremely professional. Our offices space could somewhat be a little challenging. Although we were assuming at least two techs for the job, and only one came, he was efficient, fast and courteous. Based off the interaction and services we received we are highly likely to place future calls for services. Although our initial time was moved back it did not deter him from coming in and getting straight to work. We really appreciated him just taking the burden and working as if he was a team of two. Although, I do not remember his name he is definitely one worthy of praise. Please send him out highest regards for a job well done. Our CEO, was extremely surprised and happy with the outcome.

Report a concern   October 11, 2023 — Rated 10 out of 10 by Miguel Vargas Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Used you guys at last house a couple of years ago. At our new house and did not disappoint. Great price and detail service.

Report a concern   October 11, 2023 — Rated 1 out of 10 by S.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Some areas of carpet still had slots or were dirty.

Report a concern   October 11, 2023 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

great customer service.carpets look great

Report a concern   October 10, 2023 — Rated 10 out of 10 by Darwin Cox Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional on time courteous great job

Report a concern   October 10, 2023 — Rated 10 out of 10 by Kimberly Kantor Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service providers, always a great job.

Report a concern   October 10, 2023 — Rated 10 out of 10 by A.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

they are awesome

Report a concern   October 10, 2023 — Rated 10 out of 10 by P.O.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technicians are very professional and friendly. Our carpet always looks great after cleaning. Your prices are very reasonable.

Report a concern   October 10, 2023 — Rated 6 out of 10 by O.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My stairs are still dirty. Clean them properly.

Report a concern   October 10, 2023 — Rated 10 out of 10 by Bernadette Hall Zerorez Dallas/Ft. Worth
What do you like about our products and services?

There are no harmful smells, no residue left behind and the technicians are experts, professional and clean! There was constant communication and the technician arrived within the window of time that i was given.

Report a concern   October 10, 2023 — Rated 9 out of 10 by P.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My tech was professional and fast! I thought it was going to take longer but I was pleasantly surprised! He was very knowledgeable and answered all my questions.

Report a concern   October 10, 2023 — Rated 10 out of 10 by K.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was quick and easy and the carpets dried quickly

Report a concern   October 10, 2023 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets looked very nice and he worked hard at getting some stuff stains taken care of.

Report a concern   October 9, 2023 — Rated 10 out of 10 by Cristina Blanco Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service! I love it!

Report a concern   October 9, 2023 — Rated 10 out of 10 by D.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly, prompt, efficient and good results.

Report a concern   October 9, 2023 — Rated 10 out of 10 by A.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to book an appointment
Friendly technicians
Great specials!

Report a concern   October 9, 2023 — Rated 0 out of 10 by S.J. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The day after the cleaning spots several spots appeared on the carpet I don't know if this is from too little pretreatment or stains coming up from the pad.

I have only had y'all clean the carpet for the past 10 years. This was by far the worst cleaning I have received

Name removed

Report a concern   October 8, 2023 — Rated 10 out of 10 by Wendy Robinson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Bobby was kind and did a great job.

Report a concern   October 8, 2023 — Rated 10 out of 10 by A.C.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and efficient

Report a concern   October 8, 2023 — Rated 0 out of 10 by J.V. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The carpet stinks and can't get it dry-- 3 days and counting-- floor fans running 24/7

Report a concern   October 8, 2023 — Rated 10 out of 10 by Loriann Wysocki Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service. Ricardo was very professional.

Report a concern   October 8, 2023 — Rated 8 out of 10 by M.K. Zerorez Dallas/Ft. Worth
What could we do to improve?

The water extraction demo left a big stain. If you want to offer demonstrations, they should make an improvement.

Report a concern   October 8, 2023 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was on time, quick and easy, just as promised. We had a real mess for our service tech, Burt, to clean. However, he took care of it all with the greatest kindness. I was overjoyed with his ability and skill (not to mention the time) he put into it. He was awesome to say the least!

The carpet looks almost new again and I am thrilled.
We love not worrying about any bad left over smells from bad chemicals.

Thank you Zerorez!

Report a concern   October 8, 2023 — Rated 10 out of 10 by U.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that you don’t use chemicals.

Report a concern   October 8, 2023 — Rated 8 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

For those of us with a smaller area of carpet - I would’ve respected a lower price point. Otherwise, the technician here did a fantastic job. Thank you for a job well done.


Privacy Policy