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based on 83492 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
There was no one at the main facility when my service was completed to accept my credit card payment, so the technician left with all of my credit card information - which is not comforting.
Its josua
They did I great job cleaning carpet and got it cleaner that last Zr visit. but this review makes me a little conflicted about your process.. http://carpetguru10.wordpress.com/2011/03/05/zeroresidue/#comments thus a less than 10. But the guy who did the work seemed very knowledgeable and again did a good job.
Empowered water treatment left no residue and did a thorough cleaning. We will definitely use your services again and will request Joshua Benitez.
There were still stains on the carpet and tile and grout did not look like it had been cleaned
Quality of products and services
Staff member who cleaned my carpet was very courteous and knowledgeable of his craft. He was very polite and respectful. He arrived on time and did a great job!
Less water so carpets dry quicker. Carpets are brought back to original fluffiness.
Very courteous and friendly agent.
NO chemicals. Efficient and polite workmen
We are amazed how clean the carpet is, we had some pet stains that were really bad and now they are gone. Ceaser was so helpful and really nice you can tell he cares about the client when he is there. I had heard great things about Zerorez and everyone of them is true.
Great Job!!!!!
how soft the carpet feels after treatment
The technician was very knowledgeable about the company and services. He was most respectful of our privacy giving me a trust in his actions. The pretreatment has a very pleasing citrus scent. Upon completion of the carpet cleaning, I felt like I had new carpet in my home. I will definitely be a repeat customer.
Carpets where not cleaned that well in corners not sure if there is not an attachment but all around the edges were still really dirty. Also the amount that the tech gave me at the end of service was $20 higher when I checked my card and I had to call to get a receipt emailed to me to confirm this. When i call the person who answered the phone (Jeff I believe ,told me he would have his manager call and that never happened.
I was recommended by you all from my sister because I was going to call Stanley steamer. I spent $499.00. I will more than likely never use you all again or refer you. I have to now figure out how to get the edges and the corners of my carpets cleaned after spending almost $500 to have this done professionally. The technician Justin was very nice and hospitable but the cleaning was not what I expected.
No residue left in carpet. Called verifying time ahead of time and then called before actually coming. Workers were patient and answered my questions.
Technician did a thorough job.
Fast easy and very clean
Paul was very professional and friendly. He thoroughly explained every detail of the estimate from beginning to end. The carpets were clean, fresh and the pet stains (from a previous tenant) were completely gone.
No soapy residue! Safely removed any stains!
The zero residue! Seriously!
Environmentally friendly
Great results, reasonable price, nice employees
Service was awesome. Very hard working staff that explained what they were doing and used a product that did wonders on a floor that had no hope, now looks brand new.
Safe for children & pets. Clean scent.
Improve Technician professionalism!
carpet cleaned up very nicely. Hopefully the stains will not resurface. thx.
No left over smell... But the rug didn't dry as fast as we were told.
Fast, prompt service and well trained and friendly personnel. I wouldn't have anyother company clean my carpets. Thanks
Blake is a major asset to your company. Because of his honest,trustworthy manner I was happy to have him in my home as well as upgrade my services. His excellent work produced excellent results. It is due to the quality of his work and person as well as the quality of your product that I will be calling upon your services agin next year Thank you. Name removed
How great the carpet looked after it was cleaned. It's been two weeks the and the carpet still looks great. None of the stains came back and the house smells truly clean.
Service was great. Unfortunately the stain i desperately wanted removed still remains.