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based on 83492 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Long-time "clean" feeling and no residue.
carpet looks like new. no residual smell. courteous, friendly tech
The pet odor was completely removed from the carpet in the house that we recently purchased. We are amazed.
Technitians are very good and informative; but we do have an issue with little add-ons which were not disclosed up front. Very dissapointed.
You need to be more up front with your customers. Feild techs are upselling and your phone reps should give info if there are pets in the house. I will tell everyone I know about what to be ready for.
nine year old carpet and tile looks almost new. james was wonderful.
James took his time and explained every process. my carpet and tile look better than they have in years.
Carpets were very clean after service.
Clean work, profetionl attitude and fast
Your technition was very pleasant
people
Fast, easy and they leave thing really clean
Arrived as expected, carpets cleaned as expected, no residue left so they remain clean for a long time, and Jared, our technician, was professional in every way.
Tim was great. He saw to our every need and went beyond,
Your technician (Anthony) was very friendly and helpful, and most of all - thorough. My dealings with your company have been nothing but professional, and my 20 year old carpet looks as new as the day we bought it. We were planning to replace the carpet anyway in two or three months, but now think we can keep it a little while longer. The price was fair, and we will definitely be calling you again.
On time..went the extra mile!!!
That jared did a great job when he came back out to redo the other the other guy missed.
The new guy was the helper with Chris and he rushed the areas he did so he missed a few spots so someone else had to come back out and redo an area he missed.
I was very disappointed to pay extra for the special spot remover ($60.00) and it it did absolutely nothing.
No residue. Fantastic service and great results- every time.
Carpets look great!
No residue and friendly, professional service. Justin W. was great!
Give an exact time to arrive
Got the appointment quickly, the technician was very professional, and work quickly and efficiently.
Zerorez left our floors looking like it was new carpet. The tech showed us with a black light all the pet stains we had in our carpet and told us about all the germs, etc. hiding out in our carpets. Very informative!
Jake was very professional & polite. The work was done quickly & thoroughly. It looked great, like new and, felt good, too,when it dried.
That you get my carpet really clean
The tile did not get really clean...give me a credit for the work that was done.
Cleaning thoroughness and effectiveness. Quick drying time.
Did a good job cleaning our 13 year old carpet.
We like the no residue cleaning.
We like the not using soap that attracts the dirt back.