- Phone: (214) 372-5326
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based on 83501 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your people are professional and there to listen to my concerns
I like that the services are "green and Ecofriendly". I have respiratory issues so I try to eliminate as many chemical in the home as possible.
2nd time carpet came out clean.
The guy was on time and he did good work and my carpet was really clean but I did not get my coupon .
Let customers know of fuel charge up front, not at the end of service.
The cleaning was done in a timely manner and the results were very good.
Tim, our tech was very informative and precise in the cleaning of our carpets. He took extra care in treating some problem areas. He explained what he was going to do and gave options of how to attack said problems. He offered products available. I did think pricing a bit high,but overall I was pleased.
everything!
Our carpets always look fantastic and feel great to walk on! The technicians are friendly and professional.
The technician was on time is very personable and got the job done quickly.
Environmentally friendly cleaning solutions.
I have had you out twice recently and I love how they were able to clean up all my pet stains and smells - my carpet looks great! Very professional service too and very glad he was on time. I referred Zerorez to my mom in Robson Ranch and she was really pleased too. Thanks
FAST!! Efficient!! Responsive! Polite!!
Up front with additional options, no high pressure to go with an additional service option. Employees were very coordial and professional.
the team sent to my house was fast and very professional. very happy
I called after hearing an ad on the radio about an $89 special. The person on the phone said they did not have an $89 special...she would have to check with someone else. She did say there was a $99 special. I booked for the following week. When the technician was finished he said I owed $139 plus tax PLUS a $10 fuel charge!!!! I refused to pay $139.00 he settled for $99 plus tax plus that STUPID fuel charge that was NEVER disclosed to me on the phone nor is it on your website!!!
Very good service. Product dries quickly. No residual voodoo.
Remove the $10 fee that you add to every ticket. It's a way of hiding higher prices. Be up front with your customers and price the product without "extras".
Good explanation of the service. Thorough cleaning. Pleasant technician.
I never got my invoice.
Nice, polite technician; carpets look clean; they feel a little stiff, but they look nice and I know they will soften back up quickly.
Jonas' (the technician) attitude was great and he did an awesome job!
I especially liked the concept of green, no chemical cleaning technology
The two men that showed up to clean the carpets were very professional and they were in and out in 45 minutes. I will use this company again.
That I called with a problem and someone immediately came out and fixed it!
Very Professional and did a great job
Great job, carpets look like new.
attendant was very nice; very prompt response time to my request; good job on carpet
The way the carpets look after being cleaned, the ease and pleasure of doing business with Zeroz
I think that your company did a better job of cleaning my carpete than previous companies. In addition, the personnel who came to my house and performed the cleaning were very friendly and they worked very hard to make sure I was satisfied with their work.
No gummy residue left on the carpet. Customer service was over good at confirming appt.