Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83501 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 14, 2013 — Rated 10 out of 10 by B.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

results are predictable, always excellent.

Report a concern   December 14, 2013 — Rated 9 out of 10 by D.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We like the way the carpet feels clean without any odor of cleaning product.

Report a concern   December 14, 2013 — Rated 10 out of 10 by M.P.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The enzyme cleaner, Luke was very knowledgeable and confident about your product and service

Report a concern   December 14, 2013 — Rated 10 out of 10 by LauraAnne Madl Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet looks great and the technician (Miguel) was very courteous and helpful.

Report a concern   December 13, 2013 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

A.J. who came to our home did a wonderful job. Thank you for your prompt service call.

Carpet One, where we purchased our carpet, recommended your company.

Report a concern   December 13, 2013 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fantastic job. Your employees were quick and so very nice.

Report a concern   December 13, 2013 — Rated 9 out of 10 by J.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service men were great! They were very helpful and worked quickly.

Report a concern   December 13, 2013 — Rated 9 out of 10 by G.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time (actually a little early). Very professional staff who treated my home with respect and care. In fact the crew was well above average in all that they did.

Report a concern   December 13, 2013 — Rated 10 out of 10 by D.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Got stains out that other companies couldn't. Carpet stayed clean a lot longer.

Report a concern   December 13, 2013 — Rated 10 out of 10 by L.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets really are clean and the color shines again. I love it just like this and wish I could keep it like this forever.

Report a concern   December 13, 2013 — Rated 6 out of 10 by A.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

You didn't do anything wrong, it's just that our carpets look the same as they did before you cleaned them. We expected the stains to go away and they are still visible. We just had a different expectation. We do know that the carpets are clean now and that's good. We can just still see many of the stains.

Report a concern   December 13, 2013 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service, my carpet looks brand new!

Report a concern   December 13, 2013 — Rated 9 out of 10 by L.U. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals

Report a concern   December 13, 2013 — Rated 8 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

I really expected a soft carpet with no smell. My carpet had serious pet odor issues and while I was pleased overall, I do feel like the smell was still fairly strong even after I paid additionally for the pet treatment. I guess it would be nice to have maybe a double treatment plan that didn't cost an excessive amount but could actually do a better job of getting the smells and stains out. Maybe something where the tech does the treatment and follows up 3-5 days later with another treatment to really attack the issues.

Report a concern   December 13, 2013 — Rated 10 out of 10 by Lisa Pitch Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and Cody was terrific

Report a concern   December 13, 2013 — Rated 0 out of 10 by C.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

There has been one thing after another. I paid in full and still don't have my rugs back. I will explain in full when I see my rugs.

Report a concern   December 13, 2013 — Rated 10 out of 10 by P.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No soap

Report a concern   December 13, 2013 — Rated 9 out of 10 by N.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Luke was great, professional and very timely. Please send him on my cleaning next week. Thanks - Name removed

Report a concern   December 13, 2013 — Rated 10 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They work

Report a concern   December 12, 2013 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No soap residue.
Informative technician.

Report a concern   December 12, 2013 — Rated 10 out of 10 by Valarie West Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very informative technicians, very professional as well!

Report a concern   December 12, 2013 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Super clean carpets~~

Report a concern   December 12, 2013 — Rated 10 out of 10 by Debbie Martin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It works for spot removal

Report a concern   December 12, 2013 — Rated 10 out of 10 by Sheri Molino Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt. Professional. Great results!!

Report a concern   December 12, 2013 — Rated 10 out of 10 by L.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job

Report a concern   December 12, 2013 — Rated 10 out of 10 by G.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Effective cleaning with no residual damage to carpets. Good service.

Report a concern   December 12, 2013 — Rated 7 out of 10 by S.N. Zerorez Dallas/Ft. Worth
What could we do to improve?

Tech not aware of the coupon being used. Immediately came in measured rooms and quoted price unwilling to explain the additional cost or documentation of cost for work done. Good job on major stains but missed multiple small spots. The large room was completely empty so no furniture was involved.

Report a concern   December 12, 2013 — Rated 9 out of 10 by L.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The products seemed to be very good and were used well in my house. The man who cleaned my carpets was very knowledgeable and very helpful.

Report a concern   December 12, 2013 — Rated 10 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

good people and good service

Report a concern   December 12, 2013 — Rated 10 out of 10 by Adam Lynn Zerorez Dallas/Ft. Worth
What do you like about our products and services?

That is did not use chemicals and actually got my carpet very clean!


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