What our clients think of us!

Great customer service; job well done; carpets look great

The products used have a pleasnt aroma and to my surprise took my problem spots away.The technetian was very knowledgable and answered all my questions.I would use them again.

Dan Jackson is an asset to your company! He represented Zerorez in a professional manner and is exactly what a customer is looking for when having a service visit their home.
Polite, considerate, neat, orderly, informative, confident. The product has worked to my great satisfaction and the smell was pleasant and light. I am totally impressed and have already told my family and friends. After I complete unpacking from my move, I look forward to
having Dan come back and clean all 6 rooms of carpeted area. Thank you! Yours very truly,
Rexanne Harless Phone number removed

The technician knocked a piece of wood off a leg on my antique dresser. That 3" piece of wood is nowhere to be found. Instead of leaving it on the floor or putting it on top of the dresser, he obviously sucked it up with the hose and did not even mention it to me.
The dresser could have easily been repaired if he left me the piece. Instead, he did not have the courtesy to even tell me that it happened. Very disappointed.

staff very professional in person and by telephone.

Environmentally friendly and gets the carpets very clean.

fast, no odor, no sticky feel to carpet, clean, clean, clean!

the CS & the end result

Great service

We were very pleased with the prodoucts and services

It cleans very well. The service man was the best! Very nice, he knew his business. He was very cautious about his work. He did a wonderful job.

Friendly technician who did not try and "up sell" me on additional services.

you have charged my credit card twice...

The carpet stays clean. Nothing left in the carpet to attract dirt back.

Green friendly. Service personnel (Ceaser) was very knowledgeable, courteous and honest.

Not using harsh chemicals and raking the fibers.

non chemical cleaning

The carpet is older, but the technicians get rid of all the spots. Tanner and Carlos did an excellent job. The products work well.

Your rep was on time, did a gret job.

I like how clean my floors turned out and that the chemicals weren't too strong

The technician left the floors and areas around the carpet (built-in furniture, etc) soaking wet so perhaps try to leave less clean up for the homeowner after the carpet cleaning.

Great sevice, professional workers & the carpets look amazing.

My carpet didn't get as clean is when we have used other carpet cleaning services.

love how zerorez dries quickly and stains are gone

You were prompt and the carpets weren't damp for a long period.

Promptness in sitting a time to clean our carpets. The carpets were cleaned promptly and with care. We are well satisfied in the carpet cleaning.

Products and service were very good.

Technicians were knowledgeable of cleaning processes (including owner maintenance upkeep),carpet types and what to expect concerning wear & tear from each.
Technicians were also congenial & made sure I was pleased with result. Field manager, Thomas came back out in response to questions concerning some discoloration in the study due to a clear office mat under the chair. He explained the problem & even re-cleaned the area...although not completely gone, it does look much better....very much appreciated!

Randy was quick, neat, efficient in doing a through job. Explained the cleaning process and options well.

Ensure that enough spot remover is applied to thoroughly clean the carpets. I had to ask for several areas to be sprayed and cleaned again, after the initial cleaning was done.