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based on 83502 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Feedback during/after service how much "dirt" came out.
Friendly service guy Ron. Liked the uv light to find pet stains.
I would for sure recommend you guys to friends and family. And to anyone who is a pet owner. The fact that your cleaning products will not hurt my family or pets and that zerorez is a green company is what attracted me to yall.
Quick service. Thorough cleaning of pet accidents. Polite personnel.
Service, quality . . . timeliness. Great on all counts.
My carpets look new again. Even pet stains are gone and there is no drying time.
Service was great. The technician (Name removed Ramirez) was very friendly, professional, and knowledgable. My friend (Lynn Underhill) recommended your company and she was right. My carpet looks wonderful. Thanks for your great service.
good customer service - friendly technicians, on time, courteous, clean and efficient
The rugs were noticeably clean and without residue. They did take over 24 hours to dry completely, but a minor inconvenience.
The stains appeared within hours of the cleaning. Last time they at least too some time to return as we all know they do, not an issue but I felt they didn't apply enough stain remover considering I was only cleaning One carpet, they didn't have to work too hard. I am disappointed. Sorry.
Professional service
The technicians that come out are ALWAYS friendly and professional. After trying probably a dozen different carpet cleaning services, Zerorez is the ONLY one I've found that actually works. Stains come up, and stains stay gone.
Make sure your cleaners don't lie to your customers just to make the sale. The second guy that came out was the most honest and knowledgeable gentleman I've dealt with from a business! Because of him I will use you again when we need our carpets craned next time
I've never been more satisfied from a cleaning service, and I've tried them all! Not only was your serviceman respectful, courteous and professional, he did a fabulous and through job. I have already recommended you guys to two of my friends.
My carpet looks great. Does not smell moldy like it has after Blackmon and Mooring and Dalworth.
It works. It is safe. Does not leave residue in the carpet.
The quality of the cleaning. Always incredible clean and super helpful staff.
excellent service and the result of the products you use is amazing
Friendly and professional. All costs were detailed before the job started.
Easy appt setup; prompt availability and the results of the cleaning we're better than some of the competitors out there!
Leaves my carpet looking new and feeling new.
Make sure if you send out a new trainee they know what they are doing. I had to have someone come out and reclean my carpets.
No harsh chemicals. Nice, light fragrance. Careful attention to details. So far, the results are great!
They are all natural.
Clean without harmful cleaning products.
Tim and roger were very nice, helpful and knowledgable. The jury is still out since we just had our carpets done yesterday but so far this is the first time we have had the pet odors not be evident after a cleaning. I think it is the flash method that was used. I am very hopeful the odors will stay away!:)
The techs do an excellent job.
Additional processes required to clean carpet
No chemicals and the guys that arrived provided excellent service.
With a four year old grandchild, the use of non toxic chemicals is important to me.