Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83502 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 21, 2013 — Rated 10 out of 10 by Sandra Pellham Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You were prompt, respectful, and did a very thorough job! Happy happy ,happy.

Report a concern   December 21, 2013 — Rated 10 out of 10 by R.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Justin W was efficient friendly and the carpet was cleaned just as advertised. Only one complaint--Why was the "special" WRR price $119 for 3 rooms and the price I got $99 + a free room? That does not sound fair to WRR listeners! I do thank you for your support of WRR but don't charge us more than other customers!

Report a concern   December 21, 2013 — Rated 10 out of 10 by Ed Muccioli Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Was early and did a great job

Report a concern   December 21, 2013 — Rated 10 out of 10 by R.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service. Best cleaning service I have ever used.

Report a concern   December 21, 2013 — Rated 10 out of 10 by Kelli Landry Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Regen was great he took his time carpet looks awesome!

Report a concern   December 21, 2013 — Rated 10 out of 10 by C.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service, excellent value, polite technicians, excellent results!

Report a concern   December 21, 2013 — Rated 10 out of 10 by Carie Campbell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

everything the tech was knowledgeable and showed me helpful tips to keep my carpet clean.

Report a concern   December 21, 2013 — Rated 10 out of 10 by Elizabeth Kraus Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the smell of the product and the process you guys use. Also the tech. Tanner was great at explain everything that they were going to do.

Report a concern   December 21, 2013 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great work and very friendly and fast service.

Report a concern   December 21, 2013 — Rated 2 out of 10 by T.K.A. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

All of the stains that were on our carpet came back within a week. We wanted our carpet to look nice for Christmas and it just doesn't. We are disappointed.

Report a concern   December 21, 2013 — Rated 8 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

Very Good service and Professional Service attendant
Will use again

Report a concern   December 21, 2013 — Rated 2 out of 10 by A.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

You were referred to us because a relative of ours was very happy with how thoroughly you removed pet odor from her carpets. For us, however, the cleaning seems to have actually spread the areas of urine odor instead of removing them. I would be open to having those areas spot-cleaned again.

Report a concern   December 21, 2013 — Rated 10 out of 10 by B.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the tech was very professional and did a great job

Report a concern   December 21, 2013 — Rated 10 out of 10 by K.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your process cleans our carpet better than other companies and no soap residue left in carpets. Employees are very hard working and helpful. We use your service every 3-5 months
would not consider any other company. Thanks

Report a concern   December 21, 2013 — Rated 10 out of 10 by Ernest Deluna Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joseph was extremely professional & knowledgeable.

Report a concern   December 21, 2013 — Rated 10 out of 10 by G.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

took his time to clean sofa very very good

Report a concern   December 21, 2013 — Rated 10 out of 10 by Alex Ruiz Zerorez Dallas/Ft. Worth
What do you like about our products and services?

SIMPLY AMAZING!!!

Report a concern   December 21, 2013 — Rated 5 out of 10 by L.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I felt the tech was required to "sell" extra services, items. I finally agreed to purchase spot cleaner, just to be done. All I wanted was to have 3 rooms cleaned for $89 on the Jody Deen special (KLTY) PLUS receive the $100 gift card for Fuller Jewelry. As it turned out, my total expense was $145.04 and guess what? I cannot download, or find, any way to obtain the gift card. Bummer.......it really shouldn't be that much trouble for the customer.
I would like to say our tech was very polite, and did a good job. But I'll not have your company return in the future.

Report a concern   December 21, 2013 — Rated 10 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent job. I will use your service for my home and my clients. Thank you.

Report a concern   December 21, 2013 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I've worked with four different employees from your company. They were all outstanding but one and he was young and not trained well. The last gentleman was excellent in the service and care he provided while cleaning my carpets.

Report a concern   December 21, 2013 — Rated 10 out of 10 by Clayton Hancock Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time. Hard working and professional technician. Excellent results.

Report a concern   December 21, 2013 — Rated 7 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

Carpet had to be completely recleaned. The first tech missed allot of small spots and didn't pay attention to detail. He didn't close doors to clean behind them, etc. After the reclean things looked much better, but it was an inconvenience to have to have it completely redone.

Report a concern   December 21, 2013 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cody was the best technician we have ever had with any company-including previous technicians with Zerorez

Report a concern   December 20, 2013 — Rated 9 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Residue free.

Report a concern   December 20, 2013 — Rated 10 out of 10 by S.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and you use green products

Report a concern   December 20, 2013 — Rated 10 out of 10 by M.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I am very happy with Zerorez! I feel like I got brand new carpeting. I would recommend your service to anyone considering new carpeting. Their carpets might just need to be cleaned thoroughly.

Report a concern   December 20, 2013 — Rated 10 out of 10 by Debbie Cook Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean and fresh and no residue

Report a concern   December 20, 2013 — Rated 1 out of 10 by R.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I have been using Zerozez for awhile and realize my carpets are worn but am disappointed that my carpets were so wet. Haven't had that happen before. Will use your company again to see but was disappointed this time.

Report a concern   December 20, 2013 — Rated 10 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Technicians were very informative and professional...

Report a concern   December 20, 2013 — Rated 10 out of 10 by J.Q. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional results.


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