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based on 84628 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Efficient and professional work. The results were better than I expected. The quality of the work performed and great attitude of technician, Keith.
Friendly service, and fast scheduling
Flash treatment for pet urine areas
We've used Zerorez for about 10 years now. We'll never use anybody else. The technology, combined with a green approach to cleaning, and topped off with friendly technicians make for the perfect combination. I have recommended Zerorez to several of my friends in the past, and will continue to do so. I couldn't recommend them highly enough.
Carpet looks great.
timeliness.
Clean smell and free of harsh chemicals.
The customer service and quality of service was unlike any I'd received. They were amazing.
Carpets are wetter than I expected. Still haven't had an invoice emailed to me.
How nice you made the carpet look and the kindness and help from Kyle . We are very elderly and having such a nice person and also getting to leave the premises so we didn't have to stay out of the way etcx.
The carpet looks new following your cleaning and no fragrance or chemicals used.
There are a lot of hidden fees not explained prior to service. So where I expected to pay $79. Based on a current deal, I ended up paying $180. Not too happy spending twice the amount I expected to.
It was very easy to make an appointment and the cleaning itself was done very quickly. The technician was also very personable.
The friendliness and timeliness of the technician.
On time. Nice technician did good work.
the technicians that we have had to our home both times were very professional and courteous and knowledgeable about his job.
The carpet always cleans up very well, amazing really and dries fast -- we are very pleased!
Deby Calvert
How well the carpets got clean without residue.
am not sure my traffic area cleaned won'treturn soon? will wait and see if and when they return. not sure about recommendation
joe ann smith
Ayer 5 second cleaning the carpets still smell bad
service and pleasant people, very much Impressed by the men that do their jobs. will recommend to all.
Reliable and thorough.
Our technician, Luke, was very thorough. He got all of our stains out and left the carpet very clean and fluffy. All was to our great satisfaction.
Kind service provider and easy scheduling
I've already recommended your company. Like? My carpets are clean, clean, clean! Sandra Millett
Fast, easy, and great for the environment. No smell!
No chemicals, and techs are always nice and helpful.
We had the carpets cleaned in a rental house that we own. The technician was very honest about how difficult pet stains are to get out. The following day my husband went to the house to see if the smell was gone. It was actually worse, though we do not fault the technician for that at all. However, when we tried to work on the stain ourselves, we vacuumed afterward and couldn't believe the HUGE wad of dog hair that we vacuumed up. It was as if the technician didn't vacuum at all before he treated the carpet. We ended up pulling the carpet out and replacing it. I will say that the tile cleaning he did looked great. We certainly don't fault Zerorez for not getting the pet stains out of our carpet, we just don't know that the technician did a thorough job.
He did a very good job and did not take too long. I am very. Satisfied.
the results of a clean carpet is what I liked, it took much longer to dry than other carpet cleaning services.
carpets look clean and new