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based on 83906 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I was somewhat disappointed in the quality of the cleaning this time as opposed to the other times you have cleaned the carpet. Not sure what the difference was but they do not look as clean this time.
Dependable and efficient personell. Carpets clean and fresh smelling.
Technician very pleasant gentleman.
After the carpet dryes so spot details needed.
When my tile was clean it was left with so much residue I ended up using my shark to steam all my tile areas again.also I never received the $50 gift card that was promised when I made my appointment. I would normally call but my husband said it wasn't worth it.
The efficiency in which our carpets were cleaned. The texture of the carpet after it dried. NO MORE SOAP.
The carpet looked GREAT and felt soft(not CRUNCHY) under my bare feet ....Gabriel did an excellent job ....above and beyond the call of duty ! Heard about y'all on the Mark Davis radio show ....glad we gave you a try ....wont use any other company after seeing these results ! We have 2 dogs and our carpet was not in good shape . Thanks so much.
We try to go green as much as we can and zerorez is one of them. The technician (Joseph) was professional and showed us the amazing clean before and after. Particularly how clean the grout was after he was done.
I like the work done
Timely arrival. Matter of fact, Willam was a little early. Professional appearance and attitude.
I like the technician Daniel!
We had our carpet cleaned August 28, 2014, and the high traffic areas look dingy already. Thia has not happened in the past.
What I really liked about Zerorez was the two technicians that cleaned my carpets. Joshua and Jesus were extremely polite and friendly. They went over what was to be done and the price so that there were no surprises. They were efficient and did a fantastic job. I would use and recommend Zerorez to anyone who needs carpet cleaning.
Actually, after a retreat, some stains wicked up again. As I am trying to sell my house, I didn't have time for another try.
Where do I begin? Five rooms at $29.95 each magically came to over $400.00. I realized there would be additional charges due to the fact that there are several stairways to clean, but an additional $250.00 for stairs? Come on. Not only that, the work was done without moving any of the furniture. That's right, they just went around the furniture. To top it off, they didn't even bother to move the area rugs - just cleaned around them. Absolutely, positively the worst carpet cleaning I have ever experienced.
The Zerorez team was timely, did exactly what they said they would do, and charged what they sais they would charge. The rooms look clean and smell clean.
On time and a good job
We booked telling the agent the house was being renovated and one piece of carpet was very old. The technician did not want to clean it. He should have been told by the office that this was a "try and see" piece of carpet. The carpet in the den looks "OK" There was a long line-type spot in front of the recliner that I had to ask him to go over again. He sprayed it with something but it did not come out. The following morning the stain had spread as if it had been diluted. I bought "Spot Shot" and got it out of the carpet myself. I also worked out three other spots that the cleaning didn't get. This was highly recommended service by a friend, but I don't think I would give the same endorsement.
The process leaves things "clean".
Give backyard money! Carpet is still not clean! NO I WILL MOT RECOMMEND ZEROREZ!!!
Chemical free, fresh smell, rake clean look on carpet. Technician takes the time to do a great and thorough job.
Technician is friendly and knowledgeable, (Chris.) Excellent service from him.
The carpet cleaning Specials.
My carpet looked almost new. All the soiled spots were removed and the rep was very courteous and nice.
Clean water, no chemical spell.
Chris, your technician, explained the products used, the safety of them, showed me the pre-treated areas, and talked to me about the carpet....I was again impressed with the job he did and it didn't cost $800 :) besides he got out all the spots that have been on the carpet recently by grandchildren. Very very pleased.
The spot removal was very expensive. Also the house is vacant and they left it unlocked when they left.
My carpets look so much better!
Technician (George) was very professional and did a thorough job. Our carpet looked great once he was done. We will definitely use your services again.
Your people are always on top of their game and do a great job. You are the only company I call to clean my rent house floors and my floors at home.
Max and Charles were great! I really appreciated them.
The carpets did not come clean....
Your techs are very efficent, they arrived at the exact time set. Daniel & Edward changed the original plan to clean our rugs on site & arranged for your off site location. Daniel will keep in touch with progress.