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based on 83906 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Prompt and professional
Did a good job on the carpet and had a good person who did the job!
Did not like having to pay extant for spot treatment per room it should have been a flat rate all
Paul did an outstanding job cleaning our carpets & tile and was very professional.
Mike was very friendly, called when he was 15 min. away and did a great job on the carpets, offered to clean tile & grout services, but it was a rental I was moving out of, so I didn't have them cleaned. Carpets looked great! Thank you.
Our carpet looks great after our cleaning. Thank you!
IT'S "GREEN" AND IT WORKS
The quality
Randy and Patrick did a great job!
like the nice young man who explained everything he was going to do
Most of the stains were not lifted and any cheaper company can do what was done.
On time. Good clean job.
good prices
prompt service
friendly staff
works great
I like that it dries faster. No soap.
Please read the email my wife sent to your customers@zerorez email.
-Wall damage, door damage, desk damage, amongst other things
that they do not use chemical detergent. Rep was courteous and in uniform and very professional. They used guards so that our walls would not be scratched up. Very pleased!
My carpets were done Saturday morning, it is now Sunday 10:30 and my rooms are still really wet. The pet stains did not come out of the carpet. The radio station says your carpets will feel fresh and mine feel really duty and sticky. That is the reason I would not recommend this company. Also I was told I would get 100 sq feet of tile done that didn't happen and I was told I would get a 50 gift card I didn't get either. I just feel for the price I should have gotten better results.
it worked!
very professional, took time to explain what he was doing, and how to care for our floors after he finished. left us very happy with our choice.
After Zerorez finished cleaning our carpeting, the house smells like we just installed new carpeting throughout the house, because the carpeting is naturally cleaned therefore bringing the newness back to life. None of that "motel" sweet smelling "stuff" that is used to mask a still dirty motel room and makes the new occupant things he/she has a clean room.
Good service, chemical free!
Knowledgeable technicians, thorough cleaning services, overall excellent results.
Keith was very nice and helpful! He got terrible stains out of my carpet very easily!
It gets my carpet spotless, even the dog stains. The technicians recommend what is needed and don't over do it.
Nice people and caring. Your process is good. My carpet is 25 years old and Zerorez cleaned
it like new again.
The technicians are knowledgable, work very hard to get the job done correctly, and ensure we are
completely satisfied.
Excellent customer service and did a great job!
The service represent that visited my home on August 28th was ver inexperienced.
Quick and easy set up. Nice technician.