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based on 83906 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like the non-chemical cleaning for my carpets. My technicians were also very helpful, polite and did a great job!
Good job both times we have used your company. We thought our carpets looked
cleaner and lasted longer. Your technicians are friendly, courteous, good at
their job and the price is good too. Will continue to use your company and pass
along your name to our friends and family who might need your services.
Thanks
Brenda McMillan
Your company nickle and dimes to be able to promote lower up front prices. NOT GOOD!
I used you because of the advertising on WBAP. I trust those guys. But what you offer such as extra charges for rooms over 240' is rediculous. Most of the listeners for WBAP, statistically, have larger homes. To charge extra for over that is rediculous. Also, let me get this correct, to clean the edges of the carpet cost extra!!!!!!!!!!!!!!
It would seem that this would be included in the carpet cleaning price. So, cleaning the carpet does not mean cleaning the total carpet only the area reachable by the wand! And to have the total carpet cleaned , meaning the edges, you must pay extra?
Shame on you guys and your company!!!!!!!!
I do like the results of you cleaning process, but, this nickle and diming needs be revisited. The $99 special ended up costing $240, no to special, rather typical.
The service was great and the floors turned out good
Everyone is very easy to work with and they do a great job!
Service technician was very professional and knew his job. The carpet looked new after it was cleaned.
Excellent product and services, I have used Zerorez twice now, and I have not been disappointed, the staff are professional and helpful. I will recommend Zerorez to anyone.
Employees are extremely friendly and helpful
natural
The pretreatment and the guys took their time to do a good job. They also took the time to educate me re proper care of my carpet and made suggestions re duct cleaning.
Very customer focused organization
Michael did a great job. He deserves a bonus for his hard work! Thank you Zererez! I'll call you again soon!
courteous and professional and willing to come back out and retreat some traffic areas
Always is a good clean job
Employees are professional and courteous and do a good job.
No residue, courteous service.
Charles was an excellent tech. He was polite and took the time to make sure I was happy with his services. I would recommend Zerorez to anyone. I like the all green carpet cleaning service.
The quality of products and training of personnel.
Excellence in cleaning.
The meticulous care and thorough job that your workers do. This was the second time I called Zerorez and the work is impeccable. Obviously, each worker put a lot of care and pride into their work.
Service techs are always on time and very professional. This time I had Paul and he did a great job.
the carpet looks fabulous, very soft and clean
Work was done quickly. Carpets look and smell nice.
It was convenient to schedule the service I needed..the techs arrived as scheduled and were courteous, professional and knew their business. I was very satisfied with the results of my chair cleaning.
I know it's probably normal strategy to try to upsell the customer. In our case, Regan tried to get us to purchase some granite cleaning. I don't really like the technique, but I understand. That being said, everything else about the service was fine.
Spectacular job cleaning very dirty carpets.
My tile floor was damaged by your employee. He destroyed the design of the tile by taking off the design on the tile. I have contacted manager about this and didn't get a concern response.
Thoroughness
Seem to have done a great job cleaning

Clean and informative.