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based on 83906 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
consistency on "walk thru". i did not get one. if a small entry way to another room is not included,tell your customer what the additional cost would be. i have two of these and one was cleaned, the other was not and it was not brought to my attention. i came to find out when the tech was in the process of putting up the equipment. also, although it was a humid day, the drying time was much longer. it was closer to midnite and even then, i still had to fan one of the bedrooms the next day.. i absolutely like your cleaning method, but things that i mentioned will only help your company's name.
Darwin did a fantastic job on the carpet repairs and the deep cleaning. He recommended cleaning and sealing my kitchen floor and did a fantastic job on that too!
Serviceman did an excellent job cleaning my carpets. He took the time to make sure they were clean and I was satisfied.
I am very particular when it comes to carpet cleaning, I have been very satisfied with the customer service from the Tech's that Zerorez sends.
When carpets dried there were several dirt spots in living room and 1 in guest bedroom...I had to remove spots with Resolve on my hands and kneevs...scrubbing.
There is nothing I care for you to do...This is the 2nd disappointment and the last.
You used to do a wonderful job...not anymore!
Mike was very personable and thorough!! Great asset to the company!
Professional and competent.
No heavy soaps or chemicals used for cleaning, finished product looks great.
Great cleaning!
Superior customer service! My technician was knowledgable, quick, and made the carpets looks brand new!
Loved it all
I was really pleased with the cleaning of the tile!!
The technician was by far the best guy I've ever dealt with from any cleaning company. Friendly, knowledgeable and did a great job.
They really work!
The promptness, the speed and thoroughness of the technician and their desire to make me happy with the end results.
Great customer service before during and after service
Efficient service.
The technician was on time and very professional. Carpets looks very clean
Fast, friendly, did a great job.
Service is excellent -- the technician was professional, polite and well groomed. He was by himself (in the past there have been two) and I felt like he did a very good job on the whole service.
I really like the way your company cleans my carpets. We have had your company out many times. My complaint is that every time there is a promotion we never get the rebate or the coupons. This has happened many times. I have called about this problem and never seem to get an answer to as way this happens. Maybe I can get an answer from this email. Thank you. G. Last name removed
I need a call back for the arms only of two chairs.
Great service! Carpet & tile floor look great! On time.
The process of cleaning. Knowledgeable personnel.
The men where quick and curious.
Miguel was great
Miguel was great!
No chemicals
stains still remain
They don't have harsh chemicals so I don't have to worry about my animals. The Man that provided the service was very friendly and very quick.