- Phone: (214) 372-5326
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based on 83906 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I love the fact that you only use WATER (amazing!) and NO chemicals!
I like that there was no strong odor from the cleaner like other carpet cleaning services. Friendly staff!
Loved the friendliness and new products.
it worked beautifully; the service tech was great
Excellent service, very courteous workers
Customer service was very friendly
amazingly clean carpet!
The original price discussed with my wife was 300. After all services were done the employee provided an invoice for over $500. We also never received the gift card to the steak house that was suppose to be included with the services.
Carpet is probably cleaner than it has been in years and it also has a good, clean smell which is even a bigger plus! The tech was courteous, very professional, and very knowledgeable. We will definitely use Zerorez each year for our carpet cleaning purposes!
Thanks for a high, quality of service that you provided!
Steve and Name removed
Dean did a great job. The issue of the pet smell has not been resolved, however.
The service I got from Chris was above and beyond. My old carpet looks new again.
Your guys are well trained they get in and they get out, Do an excellant job every time I have used them. The carpets are really clean!!! Thats a big plus. No soap residue.
Too expensive
You always produce good results. A.J. was the technician who came out last week.
He was just great. I would recommend him as a first-rate service provider--very
professional, efficient and personable.
Polite technician- great job.
THE PERSONNEL ARE ALWAYS SO NICE AND HELPFUL. THEY DO A GREAT JOB.
Darwin did an excellent job!! He was so professional and really knows what he is talking about when it comes to different types of carpet!! Thank you!
We had Zerorez out to clean our carpets in May. Unfortunately, there were 3 stains the guy did not get out. We missed the 30 day guarantee window because a coffee table was partially blocking 2 of the stains. Moved it last week and there they still were. Decided to give Zerorez another chance and very happy we did. This technician was great - all the stains are now gone!
We close business at 2pm on Saturday. I let them know that when I made the appt. The guys got here at 4pm. Email stated that o would get a phone call confirming the appt and giving me a 3 hour window of time that they would be here, but I did not receive the phone call. Would like for them to be able to show up closer to closing time.
Fast, efficient, and safe for kids and pets.
The professionalism and service are great. Wish you had better ability to remove spots and darkened traffic areas. That's my only complaint.
Prompt, polite and did a great job.
Your technicians are very knowledgeable of the Zerorez products and do a great job. My carpet always stays cleaner longer when I use Zerorez. You even get out my fuzzy kid's stains. (dogs) thank you!
the online scheduling and emails- plus my carpet looks FAB!
Gets the dirt and stains out, doesn't leave soap in the carpet, prices are competitive.
We were pleased with the service and product. The technician was courteous, attentive to our needs and efficient. When the job was completed, the carpet didn't have a funny smell and also it dried quickly.
Carpets are very clean and fresh afterwards.
The only thing I didn't like was that I was a first time customer and the tech was 2 hours late. But he was very professional when he got here.
Completed service in time and professional behavior.
Restored dirty carpet to new looking. Professional and friendly staff. Max and Keith did a great job!!