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based on 83908 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I had some new stains that they were not able to get out. This was one of the reasons I wanted to try your service. Commercials said they were getting out old stains. since this was new, I assumed it would be easy.
I wasn't really disappointed but the tech told me he put on scotchguard but how do I know that. And he let his truck run the whole time he was here which I am sure is the norm but the exhaust killed our grass along our driveway.
Everything went smoothly as promise except that I was not told that I had to vacuum first but I had vacuum about 1 week before
The care given to my house and belongings was outstanding. We also had the pet protection and odor done and was wonderful.
Good. Wanted some to smell some scent.
great worker!!
Joshua was very knowledgable and skilled in handling our carpet cleaning. We highly recommend him and your service.
Thanks
Service was amazing. William was outstanding! He did a great job and educated us on carpet cleaning and how the spots in our carpet came about.
I HAVE USED ZEROREZ FOR SEVERAL YEARS...THE JOB IS ALWAYS DONE WITH PROFESSIONALISM, FRIENDLINESS AND GREAT RESULTS. I HAVE A LARGE TIELED AREA WITH TAN TILE AND WHITE GROUT. IT WAS IN REALLY BAD SHAPE...DIRT AND BLACK GROUT, STICKY AREAS. THE YOUNG MAN DID A MARVELOUS JOB...I WAS SHOCKED WHEN HE WAS FINISHED...I PROMISE THE FLOOR LOOKED NEW...I WOULD NEVER HAVE BELIEVED IT WOULD LOOK THAT GREAT. AFTER THAT EXPERIENCE I BECAME A LIFE LONG ZEROREZ CUSTOMER. SAME THING THIS TIME AROUND CARPETS THAT LOOK WONDERFUL AND SMELL FRESH.
I loved the professional aspect of it, and the fact that he really cares about our needs and was willing to work with us.
just like it
I liked the thorough job our technician did.
No chemicals. Friendly, helpful team.
Chemical free, satisfaction guarantee and great service!
The young Ryle was very professional & informative.
So far so good. Jaime was very personable and was also able to remedy our pet odor and pet stain problems.
Put dining chairs on wet carpet. Chairs have metal on bottom of legs. Now we have rust stains on our carpet after spending $272.
Lower Price
Keep the appointment within the timeframe you promise!
Carpets very clean. Professional service and prompt.
on time knowledgable, polite, effecient.
Everything!!!!!
Mitchell explained everything he was about to do. Very good representative of your company.
My carpets looked better than I have ever seen them. Thanks for the able, professional and pleasant employee that cleaned my carpets. They look great!
Prompt, courteous service at a fair price. Very good results in carpet cleaning.
My carpet feels very clean and smells fresh. Good job!!!!!!!!!!
The work was done very professionally and the results were better than expected.
My carpet looks better than it ever has.
No soap products.
First, he did not complete the rooms we paid for. There was a walk_in closet attached to a room that he didn't even bother to open the door and steam. There was plenty of room to steam. Nothing really on the floor.
Second, there were was stuff left around the baseboards. This job was incomplete. We paid a lot of money for an incomplete job.
Third, we paid additional charges for pet and stain treatment. We asked how he was going to treat the carper after he started and he said it was already mixed in the truck. This seems fishy to us. Normally when you apply treatment you do individual applications to each spot. He did not do that.
I feel that you we were charged top dollar, but were given subpar service. We have had other people clean our carpets and they did a much better job. I will not be recommending your service and will discourage all friends from using you guys.

The air duct cleaning was thorough. I am impresse that the ducts were accessed trough the attic and cleaned every little bit out. The carpet feel and looks new. The tile cleaning was impressive. We were very happy with the detail and effort Justin put into cleaning our home. We can all breathe better!