Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83930 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 21, 2014 — Rated 10 out of 10 by A.B.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Kyle was wonderful. He explained the whole process to me and I am thoroughly pleased. I have already had several friends and family over to look at my beautiful carpets. I will definitely recommend Zerorex to the world. Thank you!!

Report a concern   December 21, 2014 — Rated 9 out of 10 by R.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very knowledgeable about how to fix pet stains and everything and it worked!! We have had much frustration in the past with pet stains

Report a concern   December 21, 2014 — Rated 10 out of 10 by C.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

on time, great service by the tech

Report a concern   December 21, 2014 — Rated 8 out of 10 by O.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

Send me a copy of my bill. Otherwise the entire experience was very good.

Report a concern   December 21, 2014 — Rated 9 out of 10 by R.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, clean carpets

Report a concern   December 21, 2014 — Rated 10 out of 10 by L.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

its very easily done and the dry time for the carpet is fast.

Report a concern   December 21, 2014 — Rated 10 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My service technician was GREAT.

Report a concern   December 21, 2014 — Rated 9 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was very happy that you were able to get all of the pet stains and smell out of my carpet where the dogs had accidents.

Report a concern   December 21, 2014 — Rated 10 out of 10 by A.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that there are no harsh cleaning agents used. Safe for toddlers and pets.

Report a concern   December 20, 2014 — Rated 10 out of 10 by K.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional technician

Report a concern   December 20, 2014 — Rated 10 out of 10 by Leann Loewen Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No harsh chemical smell. Drying time is excellent! I had several pet urine stains that were at least 2 years old. The more I tried to get them up the worse they looked. However, to my delight and amazement they are now gone. Chris, your tech that cleaned my carpet was awesome. He was very polite and professional. He thoroughly explained everything to me. He is very much an asset to your company.

As far as I'm concerned, Zerorez is the only carpet cleaner!

Report a concern   December 20, 2014 — Rated 10 out of 10 by M.A.D.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

availability of appointments. thorough cleaning. friendly staff.

Report a concern   December 20, 2014 — Rated 2 out of 10 by J.E. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I loved how my carpet looked, but it was quite wet afterward. It took two days to dry and now my house smells musty.

Report a concern   December 20, 2014 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fabian did a great job and was very efficient!

Report a concern   December 20, 2014 — Rated 9 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician do a thorough job.

I would like a receipt from the job though.

Report a concern   December 20, 2014 — Rated 2 out of 10 by J.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

All your employee did was make my wife mad. He soaked the couch it took 2 days to dry. He banged around some of the furniture into the walls. I have had other of your employees do a very good job. So I'm not sure I could recommend you now. Was his Machine even working correctly?

Report a concern   December 20, 2014 — Rated 10 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Floors look awesome. Technician arrived on time and wasted no time completing the task. Very professional. Well done.

Report a concern   December 20, 2014 — Rated 10 out of 10 by Ed Muccioli Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The employee that was cleaning the carpet was GREAT! He did an outstanding job in every way

Report a concern   December 20, 2014 — Rated 10 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician did a great job, and I love that no residue is left in the carpet. Also, the price was great.

Report a concern   December 20, 2014 — Rated 10 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your carpet cleaning and furniture cleaning products work ! Your people are on time, polite, efficient and effective.

Report a concern   December 20, 2014 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was awesome! Through &Polite, a great representative of his company!

Report a concern   December 20, 2014 — Rated 7 out of 10 by G.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

Most of the dirt on the rug were mostly from drinks which were clear but caused dust or dirt spots. They cleaned them but there were still some spots that needed to have been paid attention. Unfortunately I was not there to show the technician. Also there was too much liguid left in the rug. I assumed it was similar to dry cleaning.

Report a concern   December 20, 2014 — Rated 10 out of 10 by H.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I appreciate your concern for the environment and for not using chemicals which would be hazardous for peoples' health and also for my pet's health. Also, I am impressed that the company calls to confirm the appointment, the technicians arrive on time (or early), are very courteous and professional, and do the work quickly and efficiently. My carpet looks wonderful, like new.

I recommend your company to my friends and acquaintances.

Report a concern   December 20, 2014 — Rated 2 out of 10 by J.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Quote given when tech arrived was 3x higher than what was quoted over the phone.

**We always come in through the garage door so I didn't see that cleaning equip was left on our front porch until last night. It is a big sprayer type machine.

Report a concern   December 20, 2014 — Rated 10 out of 10 by M.E.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They did a thorough job and the results were very good. The technicians were very thorough and knowledgeable

Report a concern   December 20, 2014 — Rated 10 out of 10 by E.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality job done

Report a concern   December 20, 2014 — Rated 10 out of 10 by C.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Gets the grunge out that was left from previous carpet cleaners

Report a concern   December 20, 2014 — Rated 9 out of 10 by B.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Product is safe for children and pets. Techs were punctual and professional. Very old carpets came back to life.Explained what was about to happened then it happened. We were pleased with the outcome.

Report a concern   December 20, 2014 — Rated 10 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

fast, and nice agent

Report a concern   December 20, 2014 — Rated 10 out of 10 by L.R.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficient and effective.


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