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based on 84947 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My cleaning tech was professional, transparent, and provided exceptional service. Thank you Julian!
My 2 rugs were sent to the facility to be cleaned. I have wood floors and appreciate the rugs being cleaned elsewhere. Triston evaluated the condition of both rugs and he seemed knowledgable about each.
I was pleased with his service and know that the rugs will look much better when they are returned.
Don’t demand payment same day.
I need contractors that can send me an invoice and I can mail a check.
The technician was great, explained everything and did a great job. The carpet came out looking so nice.
Easy scheduling and the tech (Caesar)showed up on time. He did a great job on the actual cleaning. He was knowledgeable, professional and worked with us to make sure we understood everything. I will use Zerorez in the future.
Love the way the tile floors shine. Also the tech was amazing
Good communication. Timely. Quick dry time. Good cleaning
The people are great. On the last service, Paul and Charles were great. The only problem I had was I told the office person you would need a lot of hose because it was in a 4 and 1 building. The first truck couldn’t do it. The seconf truck had to retrieve more hose. That said, again, all the employees were great.
The young man who did the work was very personable and worked very hard.
Thorough, polite, and efficient service from Jose.
Thank you for listening to my concerns about my recent carpet cleaning that did not go as well as it should have. Thank you for scheduling a retreat, and I appreciate the tech (Jeff) who was thorough and knowledgable.
Courteous & Efficient Tech taking care of the cleaning. Hope he can return when we schedule cleaning again. Many thanks!!
Fella had a hard task ahead of him. Accomplished it with verve and vigor. No complaints.
The estimate was misleading. Final invoice was $100 more than excpected.
The cleaning was excellent. I like that it is chemical free.
Carpets feel clean and non-residuey after they dry. (Is that even a word?)
Timely and they explain everything that they are doing. I have used them twice. I foster dogs and when I have puppies I need them out as soon as the puppies get adopted.
Everything and cleaning person is great
Your employees are consistent -really like Jesse’s work .
Love the Pet Extraction -really works !
Professional, considerate conduct of technicians. Cleaning done is a very timely manner.
Checked the carpets later, it didn’t seem clean as expected and also the charges were way too high compared others..
On time, in and out, quick drying. Best service I’ve had in a while.
Great attitude and Nice job on my carpeting
Timely service , very professional
Great customer service
great customer service! always see a huge difference after my carpets are clean. appointments are usually very easy to get. The technician calls ahead of time to tell you when he will be there. I like that no chemicals are used. Carpet is the only thing I've had done, but I've been a customer for about 10 years. The prices for carpet cleaning are affordable.
My technician was very nice, and did an excellent job! I'll request him next time.
I had the upholstery cleaned on a chair. It looks brand new and dried in a couple hours. There is not funny smell either.
Our tech, Julian was very helpful! He was on time, kind respectful of our home. He said understood the problems we were facing in a situation of dirty renters and he got it smelling fresh and it was hassle free on my part!
Technician couldn’t get equipment to work. Finally, after 2 hours, you sent someone else out to help the first guy. When wet, the carpet looked ok, but as it dried, the stains came back and now it looks worse than before.

Friendly staff that did excellent work. Arrived early, gave tips on how to maintain the carpet better after cleaning.. The price was very fair and overall a great experience.