What our clients think of us!

First the person screwed up and 2 of my rooms end up smelling like mildew. They have had 4 different people cone out and the 2 rooms still smell like mildew. I have spent way to much money and time. I don't know how you could make this right. My rooms smell horrible and I will probably have to replace the carpet and padding. Plus what I spent to have them cleaned. How do I go about getting my rooms to not smell like mildew? You have come out several times and still smell. How do I get my money back?

Floors get pretty clean with minimal dampness and drying time

Zero Rez is economical.....very professional......on time.....leaves the home residence better smelling, cleaner than they found it...goes above and beyond to make sure you are satisfied with their service....been using them for over a decade since my friend recommended them......

Fantastic work and great service. Technician was professional, thorough, and polite.

recommend Evan. He was very professional and punctual. Did a good job.

Good service, non toxic cleaning

Great service!

Good communication about arrival time and friendly technicians and quality of the cleaning

Quality service and products.

Your tech did a good job, was friendly yet professional.

Great service

Products are OK

I like the ease of making appointments, that the worker arrives on time, calls when on their way, that the service is done quickly but efficiently. The service person did his job well as expected.

I DO NOT like that upon signing for the payment on his device, I was then asked by the machine to leave a tip. That is going too far. I assumed your quoted price was fair and was complete as in years past, including a fair salary to this employee. This was my first time to encounter this distasteful process for this company and I have used them for years. This is deplorable customer service and an unwelcome new thing (to me) for this company. I did recomend this company to a friend and she did use them, I forewarned her about the tipping thing.

Young man who serviced. Us did a good job

Television advertisement said quick dry my carpets and stairs completed 1000 still wet the next day😟

They did an excellent job! Highly recommend!

Techs are on time, friendly and knowledgeable!

This tech didn’t try nearly as hard as other techs in the past to get the stain out. He was here for 10 minutes - went over it about 4 times and said “that’s the best I can do”. Packed up and left. Disappointing. Most of your techs work harder than that.

Prompt, friendly, professional.

Do not have to wait weeks for an appointment and they are on time. Also like that my carpet is dry in about 6-7 hours.

Carpet cleaning is great. Service call to clear my dryer vent for 10 minutes was too expensive and I will not use again.

Excellent completion...service tech took pride in his work and the price was right.

Friendly/knowledgeable technicians that work efficiently to get my floors & carpets spotless.

Moving into a house & one room had a very dark stain. It was completely gone after cleaning & the other rooms were freshened up.

I have called and sent a follow up email. One of our rooms still isn’t clean please call or email me to get back on the schedule.
Bryan-Phone number removed

After having equipment trouble with the first truck, they quickly resolved the issue and was able to send another vehicle to finish the job which was completed in a short period of time and to my satisfaction. I will definitely use Zerorez again.

Effective, no residue, competent, knowledgeable, positive people. Great job some tough dirty carpets!

y’all’s team did an amazing job, my clients were very pleased and we will use your services again in the future

All the tile was very wet and when it finally dried there was a residue all over the floor. I had to mop the floor with water afterwards.

Very professional, prompt, thorough,,quality product. Very happy with results and price.

Your technicians are well trained