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based on 84947 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpet technician did a good job.
Two stains in the living room area cane back and are visible.
Name removed
The professional of the operator
I loved the technician that provided our service he was punctual and provided detailed attention to the cleaning of our carpets, as well as professional behavior. I will use this service again. Our carpets were dry within the time he said it would be. Job exceptionally well done.
On time, knowledge about there products, friendly, and carpet is very clean
Randy did a great job cleaning our carpet. It looks so much better.
The technician was very knowledgeable and nice
The employee did a great job cleaning our furniture. We will definitely use you again.
My technician, William performed his job very well. Thank you.
Carpet looks great.
Did not move light weight furniture which left dirty spots. Did not clean around edge of carpet. Did not try to remove minor stains which I removed with cheap carpet cleaner spray. Not a professional job. Will not recommend.
Service guys are very professional and we continue to feel they do great work.
The stains were still there. The stairs looked no different before or after. It was a vacuum cleaner not carpet cleaning.
It’s really clean when finished. Mario Castillo was very knowledgeable.
Great
Work
Professional guy that came out.
We are pleased with the results. The technician was prompt and courteous.
The edge of the one square has the dirty water and was suctioned good so it left stains on one of the seats. I couldn’t tell until last night after the sofa was dried. Other than that the person cleaning it was very nice to me and I tipped him $15 but again I couldn’t tell that there was a water stain until it dried. I’d like someone to come back and clean the water stain from the edge of the one pillow please. I can upload the picture
Great overall job, good price, great service from employees that arrive .
On time, fast, friendly and no crazy upselling.
Excellent work by wonderful professionals. You always make our rugs look almost brand new! Thank you so much!
The attendant was prompt and very knowledgeable. My carpets look great.
Prices was clean and simple. We have liked the fact that there were no odors or chemicals smell involved in the cleaning process.
The no residue left behind. The tech was very professional and knowledgeable. The whole cleaning process could use a stronger fresh scent left behind . We didn’t smell anything after cleaning????Some Customers want to smell a bold fresh clean scent after carpet cleaning.Just a suggestion!!!!
Everything that was being done was explained with detail. They answered all my questions.
Wasted hours of the day having to coax a disrespectful tech to do his job, and convince management to prioritize customer service over their internal meetings. Difficult to talk to managers because they had “meetings”, meanwhile the tech spoke to managers before he left property and was later told to come back by another manager.
Alberto was a very hard worker and did not pressure me for add ons. He was very concerned that I approved of his work in each of the areas he cleaned.
Kept me informed of arrival time. Carpets look beautiful again. Good value.
Very punctual and very professional, great job 👏
Very punctual and professional, great job 👏
There was dog urine in the master bedroom. I paid $300+ over the basic price to treat and remedy the problem. It smelled and looked good when he left yesterday afternoon. Today, the urine smell is still there and we are significantly disappointed.
Technician Bobby did an excellent job. He was very professional, helpful, and refreshingly proud of working for Zerorez!

Techs are professional, polite and prompt. They are upfront about what extra services are advisable..Carpets dry quickly and look great!