- Phone: (214) 372-5326
- Visit Website
based on 84947 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Call of service and results
George was great. Nice and professional carpets look awesome.
the tech does a thorough job, removed the stains. the drying time is very quick
Sometimes the product has to sit but the product really does work well and I’m happy with the results
There was a disconnect with my service. I had scheduled 3 rooms of carpet cleaning and the tile in my bathroom and shower. The service rep did not have a certain cleaner for the shower and waited until someone could bring it.
He did spray the chemical and clean the shower. When it dried completely, the mold was gone but the residue of soap scum was very apparent in the grout. My shower actually looks worse now and I will have to use CLR to clean the grout.
I have used Zerorez for years and you cleaned the tile in my kitchen 2 years ago. It looks new now. That is what I expected for my shower and bathroom tile.
I do not think this was worth the $250 I paid for my shower to be cleaned. I would appreciate a refund.
Name removed
Our last cleaning was below average. We've had some good technicians, but unfortunately the one from our service in March is no longer with the company. Our most recent visit wasn't up to standards. We still have some spots after the service (that normally would have been treated).
Great job
The carpet cleaning
The Tech was knowledgeable and very friendly
The customer service is fantastic. My tech Javier was professional, personable and very thorough. No residue from the cleaning. Great company!
There is spray all over a piece of furniture. I've tried numerous ways to remove it. Furniture has bleached spots
Our technician went above and beyond for us!
The Zerorez Service was excellent that I received.
The Guys did a very good job. My carpet looked
Great when they finished. I’m very happy.
We just had the master bedroom cleaned but one area still is slightly discolored and my bride still smells dog pee.
Is there a way to have the guy come back to treat the one spot by our master again. The furniture is still in the hallway as some areas were wet last night still.
Great service. Came early and was very detailed. Explained everything well.
Very friendly and thorough technician. Quality job - well done!
Even though you were not able to get it as clean as it needed
In one Room. . You still did a Great job in the other 2 Rooms.
The tech was timely, professional, knowledgeable, efficient.
Great job, the results were just as I have expected.
This is the third time to clean my carpets.
Thanks again.
Excellent results! Professional pride in work.
Alberto did a great job and was patience and friendly in addressing my questions.
One comment: Zerozez needs to be more accurate in setting their window. 8 to 10 turned into 11 to 1 after I inquired as to why I was not seeing the tech,
Great job and courteous technician!
You exceed my expectations!!
They were able to remove stains and make my carpet look brand new.
Fabian was great. Showed up on time walked me through the process and explained exactly what he was doing. Although the carpet evidently had never been cleaned or possibly vacuumed it was cleaned as well as possible. The high traffic areas were still somewhat stained. Overall I would recommend Zerorez to anyone who needed carpet cleaning
Maybe was here for 15’- tried to sell me too many services and would not clean an approximate 2’ of rug cause it technically wasn’t part of the hall- lost the $40 tip I was going to give him
It was disappointing that he had no way of removing any discoloration we had.
He did a very good job, was very polite, and was very fast
Great service and price.

Yall stay in touch with your customers very well!