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based on 84947 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We were happy and had a great experience with our house cleaning. I can not remmeber the gentleman's name but he was very good at recommending to me, showing me results as he went, and making sure we were satisfied with the overall service.
The tech seemed to have equipment issues. Carpet was not clean as usual
Carpet is clean and smells fresh!
Alberto was very up front and honest.
He did an excellent job for us on some tough areas.
Good hob
Did not clean like shampoo Left carpet soggy didn’t like it
The associate who came out to perform the service is exceptional. He was very knowledgeable, set our expectations, and over delivered with results. Thank you again !!
I had my home treated for pet stains and all that went very well. The technician was wonderful and the carpets looked amazing. However, the following week the pet odor kept getting stronger - to where I can't even sleep in this room comfortably. When I called to see if I could use the 100% satisfaction guarantee, I was told that I would have to upgrade to the $75 per square foot deep clean. I understand that this step might be in my future, but in my mind, I was dissatisfied with the outcome of the original cleaning, so I was expecting you to honor the 30 day stipulation and come re-clean the area.
Your representative was very nice, dressed nice and didn’t waste time getting to work. My rugs look great and the whole process was easy.
Great job.
Technician Charles arrived on time after calling first. He was professional and efficient. Pointed out areas that needed additional treatment.
Quick and efficient
Got here on time, did a very good job, and good communication.
The technician was fast and efficient.
Great products, and my experience with your company has been excellent. You always send someone that’s qualified to do an outstanding job and I really appreciate that. Your tech George was wonderful and very professional. He did a superb job cleaning my carpet. He has such a great personality. I tell everyone about Zerorez, and about the type of service y’all always render.
Thanks, I appreciate you!!!!
Technician was excellent. Very professional and friendly. He did an excellent job.
Always great quality of service and treatment
Friendly service, good work and affordable prices.
Good cleaning and fast service
I am somewhat neutral but I have already recommended the company. My carpet was really dirty in track places and the spots were removed but I could still see that it was not the best cleaning. Maybe with another cleaning it will look better. I may try this in the near future, because it is a room where there will be no more activity in it....so it would not get dirty from this cleaning....I am just on a budget and cannot get it cleaned in the next month. I did like that the carpet was not saturated in water after the cleaning and it dried pretty quickly. Thanks
As I said in survey i filled out yesterday very pleased. I don’t like to give multiple surveys. Evan was perfect. Please refer yesterday’s information provided by me.
Very good results. A good value and thorough job.
Our technician Diamond was beyond PHENOMENAL! He was so polite kind and extremely respectful. We will always request him from now on.
I had have you guys come back out and Fabian Carpenter is AWESOME!! Excellent job!!!
The cleaning method without soap
I had another company come and try to clean the spot since Zerorez was unsuccessful in their attempt. The other company had a lot more success in getting rid of the stain than your company did.
We heard about your service over 10 years ago and tried it out. we like the fact that you don't "pump" harsh cleaning chemicals into our carpet to do the cleaning, just hot water in and vacuum it out with all the dirt and stuff. Good process. We'll continue because your system works.
Our technician was awesome. He did a great job and was so genuinely friendly. The carpets look great. Can’t say enough good things about the tech and the job he did.
The carpet feels so clean!!! Evan, our technician, was efficient and thorough.
The team was professional, polite and quick.
Reliable