Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83432 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 29, 2024 — Rated 9 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looks good.tech was outstanding

Report a concern   March 29, 2024 — Rated 10 out of 10 by Sheryl Williams Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our carpet looks brand new! I’ve used ZeroRez several times and everything about our experience has been top notch. Highly recommend.

Report a concern   March 29, 2024 — Rated 0 out of 10 by N.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I felt it was rushed and some higher traffic areas didn't get the extra attention. I thought zerorez was something different in the carpet cleaning industry. I was very underwhelmed and disappointed as it was just another very over priced carpet cleaning company

Report a concern   March 29, 2024 — Rated 10 out of 10 by Suzanne Lehrberger Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, reliable service that gets the job done. Courteous employees.

Report a concern   March 29, 2024 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Was quick and carpets are clean!

Report a concern   March 29, 2024 — Rated 10 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job and the gentleman was very nice.

Thank you

Report a concern   March 29, 2024 — Rated 9 out of 10 by H.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dwight (Sam) is knowledgeable and polite. He explained everything in detail. He said that if I wasn't satisfied to call the office and he would come back out. I should have purchased the product the first round like he suggested. He did return within a few days to redo some spots. Everything is great.

Report a concern   March 29, 2024 — Rated 10 out of 10 by T.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

As usual great service and professional /friendly technician

Report a concern   March 29, 2024 — Rated 7 out of 10 by L. Zerorez Dallas/Ft. Worth
What could we do to improve?

I would like to suggest when an client request your service to ask about if have spots that need to be removed. Tell what kind of treatment that you recommend and give the estimated price this could be more or less. To avoid frustration when the person in charge tells you need to change separate $60 for each room. I am satisfied with the job that was done. Thank you.

Report a concern   March 29, 2024 — Rated 10 out of 10 by Daniela Rostro Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great experience and easy scheduling.

Report a concern   March 28, 2024 — Rated 10 out of 10 by L.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great

Report a concern   March 28, 2024 — Rated 10 out of 10 by P.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your tech was awesome!

Report a concern   March 28, 2024 — Rated 0 out of 10 by G.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Too expensive for rugs cleaned in home.

Report a concern   March 28, 2024 — Rated 10 out of 10 by Diana Braly Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule and fast service.

Report a concern   March 28, 2024 — Rated 10 out of 10 by Amanda Moncivalles Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thoroughness of the job, ease of scheduling, and kindness of our tech Burt in explaining everything.

Report a concern   March 28, 2024 — Rated 10 out of 10 by Jacqueline Quinn Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything 😎

Report a concern   March 28, 2024 — Rated 10 out of 10 by Aamir Anwar Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician were really good and work with dedication. They worked on the rough spots and got all the stains out. It was unbelievable!!’

Report a concern   March 28, 2024 — Rated 10 out of 10 by Julie Price Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Zerorez staff is always professional and quick. Carpets look amazing after a cleaning.

Report a concern   March 28, 2024 — Rated 10 out of 10 by C.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You are accommodating to my circumstances.
The job was done well and the service person was very helpful in finding the best solutions.

Report a concern   March 28, 2024 — Rated 0 out of 10 by B.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

REALLY EXPENSIVE!

Report a concern   March 28, 2024 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent job. Rico was very thorough and even discovered some mold on the drum of my ac unit. Did a great job of cleaning and disinfecting. Looked like new. He took pictures and showed me the before and after pictures of my vents.

Report a concern   March 28, 2024 — Rated 10 out of 10 by Ryane Moates Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Javier is the BEST!! He is very well spoken and extremely professional in his interactions. His cleaning job was impeccable. And he took good care to protect my brand new baseboards in the process.

Report a concern   March 28, 2024 — Rated 10 out of 10 by Monolith Construction LLC Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very easy and reliable to use. They a\lways do a great job. I recommend to everybody.

Report a concern   March 28, 2024 — Rated 10 out of 10 by J.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service. Excellent product.

Report a concern   March 27, 2024 — Rated 10 out of 10 by F.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service all around from customer service to the Technician. He was the best! Spencer is a true professional. Thank you again!

Report a concern   March 27, 2024 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service

Report a concern   March 27, 2024 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent customer service!!!

Report a concern   March 27, 2024 — Rated 10 out of 10 by Bobby Robertson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Timely, professional, thorough, kind service tech (Xavier), He was extremely professional and was kind to us.

Report a concern   March 27, 2024 — Rated 10 out of 10 by D.Z. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets are cleaner. Edwin was great.

Report a concern   March 27, 2024 — Rated 3 out of 10 by M.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

not happy with the work done. Stairs do not look any better than prior to cleaning. Not sure if the machine was not working or was not used correctly. I think i could do better with my Bissell,


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