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based on 83433 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service man was thorough in explaining what he saw as needed, along with the price. He also made sure to explain at each stage what he would be doing next. He was outstanding!
I’ve used Zerorez for years. They’re easy to work with, easy to schedule, and employees always are very conscientious and want to do a good job. I like that they’re a green company and I love my house when they’re finished!
Left long brown streak in master bedroom bathroom, husband cleaned it up, plus technician more interested in visit with my husband than working
The spots didn't come up like we thought they would. 1 spots didn't look like they even tried to clean it.
The protective coat took like 5-10min to be sprayed on by hand for all 3 rooms.
Just feel like I could have rented a RugDoctor and got better results.
Thank You for your service.
Efficient - not so wet after the service
I found it a little difficult with dealing with the guy that showed up. Didn’t get good customer service vibes from him. After he left, I checked the rooms & he didn’t do the entire carpet properly. I have used your company before a few times & I got better service last time. I will be looking into other companies like Stanley Steamer in hopes of them doing the job right.
He did a great job!
To me, the cost was very high and the experience was negative. So I would not recommend.
My carpet looks great. He did a really good job - once again.
Thank you Zerorez.
Agents are knowledgeable and professional. Floors are well cleaned
Always professional and respectful of my home. Bobby did an outstanding job on our filthy carpets. They look like new. I will request Bobby in the future. Have been a frequent customer and am super pleased.
Our tech was amazzing
Timely, good results !
Quality of the carpet cleaning versus other companies.
Efficiency.
Technicians are very professional. And carpets always look great!
Adam did an excellent job of cleaning our carpet
The associate was great, Profesional and did a great job on my carpets!
Amazing techs, great explanation of services
Clean carpet process. Fast and no soap residue.
I have always been a good customer because of your products and technicians expertise in providing a consistent professional service.
You show up when scheduled do a good job and leave.
We had our air ducts cleaned and the service was great! Ricardo was very professional and explained what was happening and made sure everything was cleaned up afterwards. So happy I heard about Zerorez.
Used zerorez as part of the move out cleaning in my home I was renting. The leases said the carpets need to be professionally cleaned. When I turned the receipt to the landlord they questioned if the carpets had even been cleaned.
You can make it right by refunding me so I can find a new company that will do a good job cleaning the carpets or come out and redo the job. Either way something needs to be done. The cleaning was not very good and the carpets are in pretty good condition.
Adam was very kind and empathtic to our cleaning needs. Our situation was very unusual and Adam did an excellent job!
The serviceman was friendly and patient, answering my questions.
Great customer service and affordable price.
The person doing the cleaning was great and I know worked hard. Unfortunately, the tile cleaning was just not good. The grout didn't look any cleaner really. I got down on the ground with dawn power wash and a brush and was able to clean the grout myself. I would honestly like a refund for the grout cleaning and sealing.
The carpet looks much better. I will have to say the smell in my bedroom is still musty. The rest of the house smells fine.
Just not what I expected. Quite expensive for the results.
Great customer service and carpet looks great! Thank you!

Zerorez always does such a good job! I've never once had to pay extra to get spots out, because they get everything up on the first run!