Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83934 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 30, 2015 — Rated 10 out of 10 by S.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

getting the job right.

Report a concern   January 30, 2015 — Rated 10 out of 10 by R.I. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Removes dirt and leaves no soap. Worked great for tile grout too

Report a concern   January 30, 2015 — Rated 2 out of 10 by W.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Furniture cleaning wasn't any better than if we had done it with the hand tool on our carpet cleaner. Carpet cleaning was "adequate", but parts of carpet were soaked when completed, and took >24h to dry.

Report a concern   January 30, 2015 — Rated 10 out of 10 by J.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality of service.

Report a concern   January 30, 2015 — Rated 9 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service man Tommy Watson did a great job. On time, firendly & imformative.

Report a concern   January 30, 2015 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was very please with the service I received while getting my carpet cleaned and my carpet now looks great!

Report a concern   January 30, 2015 — Rated 9 out of 10 by F.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Zerorez staff arrived on time and trhe carpets were much improved once they finished.

Report a concern   January 30, 2015 — Rated 10 out of 10 by S.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It worked. I can't believe how many stains were removed in the routine cleaning process and how only very rare spots have returned. I still can't get over it and it's been 4 days since the cleaning.

Report a concern   January 30, 2015 — Rated 5 out of 10 by J.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

After a few days I still have a pet odor from the carpet. The carpet technician
was so nice and courteous. I thought that after the treatment there would be no pet odor.

Report a concern   January 30, 2015 — Rated 10 out of 10 by Michael and Gina Castillo Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have had Zerorez clean my carpets a several times. They are always professional, very friendly, and they do a good job cleaning. I really appreciate the good service.

Report a concern   January 29, 2015 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It is clean

Report a concern   January 29, 2015 — Rated 0 out of 10 by K.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

it didn't look any differen

Report a concern   January 29, 2015 — Rated 9 out of 10 by D.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Haven't had time to tell. It looks good now.

Report a concern   January 29, 2015 — Rated 9 out of 10 by A.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals and good solutions to deal with stains

Report a concern   January 29, 2015 — Rated 10 out of 10 by N.A.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the entire process was easy. and the technician who came to our home, Roderick, was fantastic - polite and friendly.

Report a concern   January 29, 2015 — Rated 10 out of 10 by R.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The agents I contacted via phone made it easy to arrange an appointment time, explain the services being promoted and answer my questions. William , the tech who cleaned the carpet listened to what we wanted and made it happen. He was courteous, efficient and completed the service quickly. With the time we spent walking through the house prior to starting the
cleaning and his explanation of the services we could choose, I was happy with the final outcome and the agreed upon price. Thank you ZEROREZ.

Report a concern   January 29, 2015 — Rated 10 out of 10 by E.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Awesome Staff!

Report a concern   January 29, 2015 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great product and service!!!

Report a concern   January 29, 2015 — Rated 9 out of 10 by A.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets look new and feel great. I do notice sine rippling though.

Report a concern   January 29, 2015 — Rated 10 out of 10 by A.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Convenient. Good technician.

Report a concern   January 29, 2015 — Rated 8 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

Not to pleased with the way the tile was sealed. Used a spray bottle took 10min and charged a 100.00 dollars. I could have done that and a whole lot cheaper. Carpet cleaning was fine.

Report a concern   January 29, 2015 — Rated 10 out of 10 by G.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your people are well trained, polite and informative....they are prompt....they are quick and neat....what more can you ask?? My carpets look wonderful!!!!

Report a concern   January 29, 2015 — Rated 5 out of 10 by L.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The technician seemed overly concerned that I would not be satisfied with the service and a big puddle of white, dried something was left on my curb

Report a concern   January 29, 2015 — Rated 10 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

William was very knowledgeable about the service. Thanks William!

Report a concern   January 29, 2015 — Rated 9 out of 10 by H.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Not trying to push additional services on us

Report a concern   January 29, 2015 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent technician. Very courteous and professional.

Report a concern   January 29, 2015 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet is clean!!! I thought it would be impossible to get clean, but you did it! Thank you Zerorez!

Report a concern   January 29, 2015 — Rated 10 out of 10 by Pat Casale Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that the cleaning service uses natural products, The service people have always been efficient, clean, and friendly.

Report a concern   January 29, 2015 — Rated 10 out of 10 by N.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The limited use of chemicals

Report a concern   January 29, 2015 — Rated 10 out of 10 by T.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The personel was professional and fabulous! My carpet looks awesome!


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