Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84678 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 1, 2015 — Rated 10 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service

Report a concern   March 1, 2015 — Rated 10 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You do an excellent job at cleaning the carpet quickly.

Report a concern   March 1, 2015 — Rated 10 out of 10 by Carlos Lopez, Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service. More dependable than the mailman. Zerorez kept their appointment even in the ice storm; mail never got delivered!

Report a concern   March 1, 2015 — Rated 10 out of 10 by B.A.R.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Process got carpets and tile to look great again. Excellent communicator in Roy Allgood.

Report a concern   March 1, 2015 — Rated 10 out of 10 by J.O.M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good service, technicians care about doing a good job.

Report a concern   March 1, 2015 — Rated 10 out of 10 by Mark Combs Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The first time we used zerorez we saw how much better the clean was. We had our carpet cleaned two times after the first, the second time not so good and the third time was even less clean. I gota say the crew you sent this time reafirmed our faith in this company and product. Justin and his helper were very professional, the day of our service it was snowing and even though the lines were all wet they managed to keep that contained and cleaned up. Thanks Justin you guys rocked it. Mark in Texas

Report a concern   March 1, 2015 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I think the cleaning process really gets things clean!
The staff is helpful and friendly!

Report a concern   February 28, 2015 — Rated 10 out of 10 by V.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and staff was great!!

Report a concern   February 28, 2015 — Rated 7 out of 10 by P.F. Zerorez Dallas/Ft. Worth
What could we do to improve?

The technician who came out was professional and courteous. I paid for 8 rooms to be cleaned & was satisfied that they had been cleaned sufficiently until the carpet dried revealing a streaked appearance in a few areas. This was not apparent while the carpet was still wet, however. Evidently the carpet was not cleaned evenly. These were not necessarily high traffic areas. I wanted to wait & vacuum the areas a few times before expressing any dissatisfaction, but the affected areas remain streaky looking. I am satisfied with most of the work done, but I would like Zerorez to remedy this problem in order for me to be able rate my satisfaction higher & to make recommendations to friends.

Report a concern   February 28, 2015 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have used Xerorez in past years and have found that stains they get out usually stay gone. I like that. I had them clean carpets and some tile in our new home and I am hoping for the same results. Right now the carpets and the tile look very good.
The products they use are non-toxic and that is a plus too.

Report a concern   February 28, 2015 — Rated 10 out of 10 by C.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The best way to clean carpets and furniture. Does not leave any residue...

Report a concern   February 28, 2015 — Rated 10 out of 10 by P.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Randy was very knowledgeable about removing different types of stains and patching carpet for those that couldn't be removed. He did an excellent job on the carpets in my home.

Report a concern   February 28, 2015 — Rated 10 out of 10 by S.A.P.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I really liked our technician. He was upbeat, professional, and treated out carpets like they were in his own home rather than just doing the motions of the job.

Report a concern   February 28, 2015 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The toxic cleaning process. We have used several other companies, only to have our feet burned from the residue in the carpet.

Report a concern   February 28, 2015 — Rated 10 out of 10 by Joel Fisher Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your rep came on time, knew his product and explained everything perfectly. Charles provided friendly, detailed information with our price right up front. Also, and very important - Zerorez has no add-ons to the carpet cleaning process. Very simple and forthright. And, a perfect job!

Report a concern   February 28, 2015 — Rated 9 out of 10 by L.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The non-chemical product and my carpet looked brand new

Report a concern   February 28, 2015 — Rated 10 out of 10 by D.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jimmy Lakey did a wonderful job. He was very professional and polite. We will definitely request him for our next cleaning.

Report a concern   February 28, 2015 — Rated 10 out of 10 by K.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service and reps are always very knowledgeable and helpful. Love that you are chemical free!

Report a concern   February 28, 2015 — Rated 9 out of 10 by A.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

That they don't leave a residue and are safe for babies and pets.

Report a concern   February 28, 2015 — Rated 10 out of 10 by T.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thorough, profession
Service and good prices.

Report a concern   February 28, 2015 — Rated 9 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I am happy with how my carpet looks.

Report a concern   February 28, 2015 — Rated 10 out of 10 by Fred Williams. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

promptness, cost, and quality

Report a concern   February 28, 2015 — Rated 10 out of 10 by K.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals and it works! Your specials fit my budget

Report a concern   February 28, 2015 — Rated 10 out of 10 by Patty Serici Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your product and service have preserved my 20 years old Carpet. Have used other methods, but Zerorez works the best. Has a clean refreshing smell - no chemical smell! Recommend all the time.

Report a concern   February 28, 2015 — Rated 10 out of 10 by V.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

everything

Report a concern   February 28, 2015 — Rated 10 out of 10 by Brenda Bacher Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The person (Fabian) who cleaned my carpets was awesome!!! He was so nice and friendly. He explained everything in detail to me. I was highly satisfied and would definitely use again when the need arises, as well as recommend to all my friends.

Report a concern   February 28, 2015 — Rated 10 out of 10 by D.V.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was very polite and professional, the pet spray smells nice and the carpets look great.

Report a concern   February 28, 2015 — Rated 10 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

excellent service and great outcome

Report a concern   February 27, 2015 — Rated 8 out of 10 by J.K. Zerorez Dallas/Ft. Worth
What could we do to improve?

Just make sure new workers dry the carrier

Report a concern   February 27, 2015 — Rated 10 out of 10 by P.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Does a great job cleaning, fast, easy,mood service. Thank you so much


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