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based on 84678 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You do an excellent job at cleaning the carpet quickly.
Great customer service. More dependable than the mailman. Zerorez kept their appointment even in the ice storm; mail never got delivered!
Process got carpets and tile to look great again. Excellent communicator in Roy Allgood.
Good service, technicians care about doing a good job.
The first time we used zerorez we saw how much better the clean was. We had our carpet cleaned two times after the first, the second time not so good and the third time was even less clean. I gota say the crew you sent this time reafirmed our faith in this company and product. Justin and his helper were very professional, the day of our service it was snowing and even though the lines were all wet they managed to keep that contained and cleaned up. Thanks Justin you guys rocked it. Mark in Texas
I think the cleaning process really gets things clean!
The staff is helpful and friendly!
Very professional and staff was great!!
The technician who came out was professional and courteous. I paid for 8 rooms to be cleaned & was satisfied that they had been cleaned sufficiently until the carpet dried revealing a streaked appearance in a few areas. This was not apparent while the carpet was still wet, however. Evidently the carpet was not cleaned evenly. These were not necessarily high traffic areas. I wanted to wait & vacuum the areas a few times before expressing any dissatisfaction, but the affected areas remain streaky looking. I am satisfied with most of the work done, but I would like Zerorez to remedy this problem in order for me to be able rate my satisfaction higher & to make recommendations to friends.
I have used Xerorez in past years and have found that stains they get out usually stay gone. I like that. I had them clean carpets and some tile in our new home and I am hoping for the same results. Right now the carpets and the tile look very good.
The products they use are non-toxic and that is a plus too.
The best way to clean carpets and furniture. Does not leave any residue...
Randy was very knowledgeable about removing different types of stains and patching carpet for those that couldn't be removed. He did an excellent job on the carpets in my home.
I really liked our technician. He was upbeat, professional, and treated out carpets like they were in his own home rather than just doing the motions of the job.
The toxic cleaning process. We have used several other companies, only to have our feet burned from the residue in the carpet.
Your rep came on time, knew his product and explained everything perfectly. Charles provided friendly, detailed information with our price right up front. Also, and very important - Zerorez has no add-ons to the carpet cleaning process. Very simple and forthright. And, a perfect job!
The non-chemical product and my carpet looked brand new
Jimmy Lakey did a wonderful job. He was very professional and polite. We will definitely request him for our next cleaning.
Excellent service and reps are always very knowledgeable and helpful. Love that you are chemical free!
That they don't leave a residue and are safe for babies and pets.
Thorough, profession
Service and good prices.
I am happy with how my carpet looks.
promptness, cost, and quality
No chemicals and it works! Your specials fit my budget
Your product and service have preserved my 20 years old Carpet. Have used other methods, but Zerorez works the best. Has a clean refreshing smell - no chemical smell! Recommend all the time.
everything
The person (Fabian) who cleaned my carpets was awesome!!! He was so nice and friendly. He explained everything in detail to me. I was highly satisfied and would definitely use again when the need arises, as well as recommend to all my friends.
The tech was very polite and professional, the pet spray smells nice and the carpets look great.
excellent service and great outcome
Just make sure new workers dry the carrier
Does a great job cleaning, fast, easy,mood service. Thank you so much

Great service