What our clients think of us!

Good cleaning. Dominick was very nice.

knowledgeable, competent technicians
odorless cleaner
fresh results

Perhaps the technician should go over all the areas before he is completely done to make sure all the areas(spots)were taken care of.

First of all our technician, Kyle, was amazing very knowledgable and professional. Our carpets look amazing. Thank you!

The educated, professional service and the fact that the products do not contain chemicals or leave behind harmful residue for children or pets.

Our service technician was very nice. He got out a coffee stain I couldn't get out even with lots of scrubbing. When the tornado sirens went off he unlatched the hoses and had to stop working for over half an hour. He was at our home much much longer than anticipated thanks to the bad weather but didn't complain once and didn't Rush in finishing the job. I was throughly impressed with our service and would call zero Rez again.

Very fast and very efficient. I like that you use minimal chemicals. However, for laminate flooring I would suggest that you move to a vinegar/water mixture. It works very well and is generally recommended by most manufacturers as the preferred way to clean laminate. The use of the chemical to remove water and footprints left by workers is not good. I stopped the use when I saw it. Other than that, I would and will use Zerorez again. And, upselling was fairly professional and I was not offended by it at all.

Very professional. Carpet smells and looks wonderful.

The staff is very friendly. Tyrone was courteous and did a very good job.

The appointment was scheduled for 11:00 AM The service was not started till after 2:00 PM. The service was completed on Thursday. I called Friday around 4 PM and was told someone would be out to do another water extraction. As of 8:00 PM FRIDAY night the carpets are still damp AND no one called or showed up!

The technicians were great and did an excellent job. You need to improve your scheduling. No one wants to wait around for 2 hours! If you set a time, the person should be there.

On time and good job

it smells and looks clean.

Quality of the service provided. I had pet stains and the technician completely resolved the stains and odor.

Very customer service friendly.

Very good results!

The technician was super friendly and nice. The carpet looks brand new! No harsh chemicals!

He didn't complete the job. Highgloss sealant was left in big patches. Have another guy coming tomorrow from ZeroRes to fix it

I was so very pleased with the work of the associate who came to my home. I have used your services before, but my carpet has never been so clean! Kudos to him. Please thank him again for me.

The service providers were very nice and fast. Did a great job getting the carpet smelling fresh and looking clean. I will say that 4 hours is not a realistic drying time to tell people. Our carpet was still damp after 24 hours and we even had an industrial fan circulating air for over 8 hours.

We are very very happy with the results. The young man who did the job was professional and respectful. I would recommend Zerorez to anyone.

Very nice and prompt

No harsh chemicals

Great technicians who really strive to give you great service. Also like the lack of chemical smell afterwards.

great

They work is alway impeccable! Worth the cost.

Good service. Carpet came out great.

minimal chemical use. Introduced additional service and products without pressure. Impressed with professionalism of the guy who cleaned the carpet.

Not disappointed

This technician did not leave the carpet wet. It should "quick dry" He worked very hard. He was able to get stains out of the carpet that I doubted that they would come clean.
This is a rent house. He did an excellent job.