Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83940 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 14, 2015 — Rated 10 out of 10 by B.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service friendly staff.

Report a concern   August 14, 2015 — Rated 10 out of 10 by B.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

how well the carpet loos and smell

Report a concern   August 14, 2015 — Rated 10 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

always arrive at the time scheduled, courtesy heads-up call, no perfume smell or residue after cleaning

Report a concern   August 14, 2015 — Rated 10 out of 10 by Tod Anderson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The quality of the customer service and the effectiveness of the carpet cleaning.

Report a concern   August 14, 2015 — Rated 10 out of 10 by Ken Richardson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, very clean, all spots removed. The tech was great and informed me of his progress.

Report a concern   August 14, 2015 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

all

Report a concern   August 14, 2015 — Rated 10 out of 10 by W.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality product, courteous staff.

Report a concern   August 14, 2015 — Rated 10 out of 10 by A.S.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that no chemicals are used and the carpets dry quickly.

Report a concern   August 14, 2015 — Rated 8 out of 10 by K.K. Zerorez Dallas/Ft. Worth
What could we do to improve?

Well, I didn't get the advertised free tile cleaning or the $50.00 gift card. I guess I will be making a call soon, if I don't receive it in the mail? (gift card)

Report a concern   August 14, 2015 — Rated 10 out of 10 by T.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It works

Report a concern   August 14, 2015 — Rated 8 out of 10 by N.D. Zerorez Dallas/Ft. Worth
What could we do to improve?

The $35/application "heat treatment" that was applied to remove stains not only didn't remove the stains, but left areas of lightened color AROUND the stains so now it looks like a target and draws more attention than if we'd just left it as it was. There were areas of very stiff carpet and it took a couple days for the lines left by the machine to go away. Overall satisfied with the service except for the targets left in our bedroom. Thank you

Report a concern   August 14, 2015 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and good

Report a concern   August 14, 2015 — Rated 10 out of 10 by D.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Austin did a great job on the carpets at our house.

Report a concern   August 14, 2015 — Rated 10 out of 10 by Reg Martin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt and courteous; quick and efficient. Liked Roy very much.

Report a concern   August 14, 2015 — Rated 10 out of 10 by Diane Brewer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

very friendly people......... produce what they promise and above. I have used them 2 times and TOTALLY HAPPY !! The first time you came my son had moved out and...well his carpet was terrible. I never expected you to get it all out but just to make it look better. When your staff left I thought I had new carpet again. The second was after selling my home. I wanted it clean for the new owners. My realtor was so impressed with the cleanliness and the cost he is considering using you for ALL of his move outs. I am recommending you to all of my friends

Report a concern   August 14, 2015 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly technicians and dispatch team.

Report a concern   August 14, 2015 — Rated 10 out of 10 by G.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

FRIENDLY AND KNOWLEDGEABLE EMPLOYEES, CARPET DRIES FAIRLY QUICKLY AND THE PRODUCTS WORK.

Report a concern   August 14, 2015 — Rated 10 out of 10 by P.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Accurate, on time

Report a concern   August 14, 2015 — Rated 10 out of 10 by E.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Green...no soap.

Report a concern   August 14, 2015 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything

Report a concern   August 14, 2015 — Rated 9 out of 10 by Linda. Howard Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Gets the carpets really clean!

Report a concern   August 14, 2015 — Rated 10 out of 10 by M.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Wish Kyle would have done the first cleaning. Great job.

Report a concern   August 14, 2015 — Rated 10 out of 10 by P.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They are so good, your advertisements are spot on. I have been using you for several years and have not been sorry.

However, you gentleman that did it was very nice and did a great job but seemed to be in a little bit of a hurry to finish. I think he could have moved a couple of pieces of furniture to get under.

Report a concern   August 14, 2015 — Rated 10 out of 10 by I.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service and very good technicians! They explained everything thoroughly and did a great job.

Report a concern   August 13, 2015 — Rated 10 out of 10 by R.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional,respectful,good equipment.
The tech was careful with my furniture, he even put a corner protection. And my carpes stains are gone! !!!!!!

Report a concern   August 13, 2015 — Rated 9 out of 10 by T.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Guys were friendly and seemed to know what they were doing.

Report a concern   August 13, 2015 — Rated 8 out of 10 by L.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

The technician was awesome and very professional. The floor looked ok at first, but once it dried, it didn't look so great.

Report a concern   August 13, 2015 — Rated 9 out of 10 by Deidra King Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No sopping wet carpet, commitment to satisfaction, professionalism

Report a concern   August 13, 2015 — Rated 10 out of 10 by B.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technian was top-notch.

Report a concern   August 13, 2015 — Rated 9 out of 10 by Mildred Abu Zerorez Dallas/Ft. Worth
What do you like about our products and services?

low cchemical components


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