Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84669 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 12, 2015 — Rated 3 out of 10 by M.E.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

There were several spots left in the carpet that I thought should have been removed.

Report a concern   September 12, 2015 — Rated 10 out of 10 by T.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent cleaning of my carpet and tile floors, well trained and friendly staff.

Report a concern   September 12, 2015 — Rated 10 out of 10 by Marty Thompson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

everything. Brent was awesome!

Report a concern   September 12, 2015 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great work. Rep was helpful, professional and courteous

Report a concern   September 12, 2015 — Rated 10 out of 10 by C.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time and good job dine

Report a concern   September 12, 2015 — Rated 10 out of 10 by B.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Used your service for years. Techs are always thorough and work hard to keep our 13 year old carpet on as good of shape as can be expected. Nice to have clean carpets twice a year.

Report a concern   September 12, 2015 — Rated 10 out of 10 by D.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet and tile looked great after the cleaning!! Very professional service tech!

Report a concern   September 12, 2015 — Rated 9 out of 10 by R.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets are clean

Report a concern   September 11, 2015 — Rated 10 out of 10 by Barbara Altom Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Price and quality of service offered. 100% satisfied and will use again.

Report a concern   September 11, 2015 — Rated 10 out of 10 by Lynnda Wasiak Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jessica was very through and did an excellent job

Report a concern   September 11, 2015 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My 4 yr old granddaughters walked in, exclaimed we bought new carpet, and laid down on it because it was so soft! Never had that kind of response when carpets have been cleaned before.

Report a concern   September 11, 2015 — Rated 10 out of 10 by Karen Williams Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians were knowledgable and very dedicated to pleasing me, the customer, by making sure they did their job to the fullest. I had not expected the service to take as long as it did but because Mark wanted to clean my carpets to my satisfaction he took extra time to concentrate on heavily soiled areas.

Report a concern   September 11, 2015 — Rated 10 out of 10 by D.L.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the way my carpets look after ZEROEZ has cleaned them; in fact, my entire house seems to be fresh after my carpets are cleaned. Plus, their personnel always seems to be both knowledgeable and very courteous; the latest technician, Mr. Fred Vines, was extremely so! He was experienced, helpful and he went above and beyond to satisfy my requests. (In fact, he was also a good salesman since I bought a air purifier from him!).

Report a concern   September 11, 2015 — Rated 7 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

Your time 'windows' are off. That is very off-putting to customers. I, for one, stayed home all day in order to 'be there' when your call came. It came about the time your time 'window' had run out. There must be a better way!

Report a concern   September 11, 2015 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Super clean fresh carpet! Very professional and thorough job! Great tech!

Report a concern   September 11, 2015 — Rated 10 out of 10 by Jon Hosch Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They do a good job getting our carpet clean than anyone else we have used

Report a concern   September 11, 2015 — Rated 10 out of 10 by Dena Crecy Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly techs that love what they do and take pride in it. The last tech shared a tip about cleaning tile floors with white vinegar. I tried it and love the clean floors.

Report a concern   September 11, 2015 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You called me to let me know when you were coming within the time frame I signed on for and showed up on time. Work is great. Thank you.

Report a concern   September 11, 2015 — Rated 10 out of 10 by D.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Derek was a pleasure to work with, and did an outstanding job. He answered any and all questions I had, not matter how dumb they were.

Report a concern   September 11, 2015 — Rated 10 out of 10 by Karen Lomas Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast no smell and do a good job

Report a concern   September 11, 2015 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets cleaned like new!

Report a concern   September 11, 2015 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets and title have never looked better. Fantastic customer service

Report a concern   September 11, 2015 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The results are excellent!

Report a concern   September 11, 2015 — Rated 10 out of 10 by Abbie Curry Zerorez Dallas/Ft. Worth
What do you like about our products and services?

timely arrival for appointment, neat appearance and confident attitude of gentleman prepared to give my carpet it's BEST cleaning, ever! His words! He did just that. I have been using ZeroreZ for 3 or 4 years and I am always surprised and pleased with the outcome. A happy customer.

Report a concern   September 11, 2015 — Rated 0 out of 10 by J.F. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The cleaning was $2000.00 for a house under 1400 sq house. The tiles had streaks of dirt left on them. A supervisor had to come out to see the mess and a re-cleaning had to be done. NOT Happy about the cost or the service quality. My sister in law had the same experience with dissatisfaction in arrival time and performance and cost.

Report a concern   September 11, 2015 — Rated 9 out of 10 by P.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Reasonably priced, courteous employees,pretty good results

Report a concern   September 11, 2015 — Rated 7 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What could we do to improve?

NOT SURE, MY CARPETS ARE 18 YEARS OLD AND HAD NEVER BEEN CLEANED, SO OBVIOUSLY THEY WERE DUE. I WAS HOPING THE HIGH TRAFFIC AREAS WOULD HAVE GOTTEN CLEANER THAN THEY DID. THE TECHNICIAN SAID THAT THEY WOULD GET CLEANER IF I STAYED ON A SCHEDULE OF 6 TO 9 MONTHS, OVERALL I AM HAPPY WITH THE RESULS.

Report a concern   September 11, 2015 — Rated 10 out of 10 by M.J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tyrone was very good and the carpets look great!

Report a concern   September 11, 2015 — Rated 10 out of 10 by Rita/Thomas Mcknight Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The product works . It gets the dirt out.

Report a concern   September 11, 2015 — Rated 10 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

THe guys were very polite and did a great job


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