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based on 83940 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
that your cleaning products do not have soap that the truck your rep comes in is professional Derek Croner was very polite and caring he went out of his way to help and answer any questions I had He die not push sales that was important to me
I have not gotten a email receipt and I need one.......
Technician was very courteous and professional and did a thorough job.
Unfortunately the carpet cleaning process left an orange stain on my off white carpet. And this wasnt an area that needed any special attention.
My service guy was super diligent though. The stain appeared after it was starting to dry.
The techs are always so professional and knowledgeable of Zero Rez services. They explain what they are doing and are very thorough.
Had to come to redo my tile floors. This should have been done correctly the first time😞
Quick and efficient technician.
Water not chemical
easy to schedule, quick service, great price!
I like the way my carpet was cleaned and
the way every thing was explained to me
so I new what I was paying for.
Thanks for the great service!!!
I was quite impressed with the results on most of the areas cleaned.
great cleaning at a great price. very nice techs toos
Liked the job you did. Carpet looks good
Someone is returning this Friday-- our stains weren't removed, and somehow the treatment put on the carpet didn't seem to rinse out--- you can see where the treatment was put on the stains.
Very professional and knowledgeable. Nice and friendly.
Commitment for customer satisfaction
The tech was great (Luis)!
Carpet and tile look great and the representative was a very hard worker!
Your technician, Kyle, was very knowledgeable about carpet care and maintenance. He did an outstanding job and I would request him again.
Very nice and helpful tech. Leaves the carpet and tile clean and fresh.
You did not explain the pet treatment cost during the time I setup appointment. Later, the pet treatment is charged by per gallon for 75 dollars. I am not thrilled about this.
Healthy carpet cleaning by experienced representatives who work to make sure you
are happy with the job done.
I had watched a cat for a friend, that ended up spraying my 200 sq ft room. The technician ended up using 14 GALLONS of your pet cleaner. He showed me the area when he had used 2, and we had 3 other areas, about the same size, so I was figuring, MAX, 8 gallons. He told me AFTER he was finished that he had used 14. There was never a number discussed, never a "I think it may take X gallons, is that okay?" or "How many gallons am I able to use before you'd like an update?" or, and this would have been best "Ma'am, this carpet can be replaced for $400, and I'm thinking it will take more than that in the cost of the pet cleaner." Your company should have a policy to follow, get verification, or at a certain dollar or gallon amount, re-check with the home owner.
Great service from technique. Very friendly
Friendly people, the house doesn't smell like chemicals, the products seem to work great and the tile floors look wonderful!
Great Service
Brad did a great job.
Service was terrific and my carpet looks fabulous!
Please call to discuss matter or I am going to the Better Business BureauPhone number removed758
very professional and thorough

I loved the service I got... I loved how melissa answered all my questions. She clearly loves her job. My tech walked me through each step and was super friendly and even cleaned some places I didn't even think would get cleaned. He is amazing. I give 10 out of 10. And will gladly tell everyone how great you are.