Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83940 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 19, 2015 — Rated 10 out of 10 by T.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I loved the service I got... I loved how melissa answered all my questions. She clearly loves her job. My tech walked me through each step and was super friendly and even cleaned some places I didn't even think would get cleaned. He is amazing. I give 10 out of 10. And will gladly tell everyone how great you are.

Report a concern   August 19, 2015 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

that your cleaning products do not have soap that the truck your rep comes in is professional Derek Croner was very polite and caring he went out of his way to help and answer any questions I had He die not push sales that was important to me

I have not gotten a email receipt and I need one.......

Report a concern   August 19, 2015 — Rated 10 out of 10 by K.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very courteous and professional and did a thorough job.

Report a concern   August 19, 2015 — Rated 7 out of 10 by C.R. Zerorez Dallas/Ft. Worth
What could we do to improve?

Unfortunately the carpet cleaning process left an orange stain on my off white carpet. And this wasnt an area that needed any special attention.
My service guy was super diligent though. The stain appeared after it was starting to dry.

Report a concern   August 19, 2015 — Rated 10 out of 10 by Constance Quagliano Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The techs are always so professional and knowledgeable of Zero Rez services. They explain what they are doing and are very thorough.

Report a concern   August 19, 2015 — Rated 4 out of 10 by D.E. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Had to come to redo my tile floors. This should have been done correctly the first time😞

Report a concern   August 19, 2015 — Rated 9 out of 10 by D.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and efficient technician.

Report a concern   August 19, 2015 — Rated 10 out of 10 by N.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Water not chemical

Report a concern   August 19, 2015 — Rated 9 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

easy to schedule, quick service, great price!

Report a concern   August 19, 2015 — Rated 10 out of 10 by George Malone Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the way my carpet was cleaned and
the way every thing was explained to me
so I new what I was paying for.

Thanks for the great service!!!

Report a concern   August 19, 2015 — Rated 10 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was quite impressed with the results on most of the areas cleaned.

Report a concern   August 19, 2015 — Rated 10 out of 10 by H.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

great cleaning at a great price. very nice techs toos

Report a concern   August 19, 2015 — Rated 10 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Liked the job you did. Carpet looks good

Report a concern   August 19, 2015 — Rated 6 out of 10 by A.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Someone is returning this Friday-- our stains weren't removed, and somehow the treatment put on the carpet didn't seem to rinse out--- you can see where the treatment was put on the stains.

Report a concern   August 19, 2015 — Rated 9 out of 10 by R.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and knowledgeable. Nice and friendly.

Report a concern   August 19, 2015 — Rated 9 out of 10 by Ascanio Peguero Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Commitment for customer satisfaction

Report a concern   August 19, 2015 — Rated 10 out of 10 by N.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was great (Luis)!

Report a concern   August 19, 2015 — Rated 10 out of 10 by Catherine and Bill Whitworth Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet and tile look great and the representative was a very hard worker!

Report a concern   August 19, 2015 — Rated 10 out of 10 by Maria Tobey Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician, Kyle, was very knowledgeable about carpet care and maintenance. He did an outstanding job and I would request him again.

Report a concern   August 19, 2015 — Rated 10 out of 10 by S.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very nice and helpful tech. Leaves the carpet and tile clean and fresh.

Report a concern   August 19, 2015 — Rated 5 out of 10 by H.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

You did not explain the pet treatment cost during the time I setup appointment. Later, the pet treatment is charged by per gallon for 75 dollars. I am not thrilled about this.

Report a concern   August 19, 2015 — Rated 10 out of 10 by K.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Healthy carpet cleaning by experienced representatives who work to make sure you
are happy with the job done.

Report a concern   August 19, 2015 — Rated 0 out of 10 by L.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I had watched a cat for a friend, that ended up spraying my 200 sq ft room. The technician ended up using 14 GALLONS of your pet cleaner. He showed me the area when he had used 2, and we had 3 other areas, about the same size, so I was figuring, MAX, 8 gallons. He told me AFTER he was finished that he had used 14. There was never a number discussed, never a "I think it may take X gallons, is that okay?" or "How many gallons am I able to use before you'd like an update?" or, and this would have been best "Ma'am, this carpet can be replaced for $400, and I'm thinking it will take more than that in the cost of the pet cleaner." Your company should have a policy to follow, get verification, or at a certain dollar or gallon amount, re-check with the home owner.

Report a concern   August 19, 2015 — Rated 10 out of 10 by N.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service from technique. Very friendly

Report a concern   August 19, 2015 — Rated 10 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly people, the house doesn't smell like chemicals, the products seem to work great and the tile floors look wonderful!

Report a concern   August 19, 2015 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great Service

Report a concern   August 18, 2015 — Rated 10 out of 10 by N.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Brad did a great job.

Report a concern   August 18, 2015 — Rated 10 out of 10 by L.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was terrific and my carpet looks fabulous!

Report a concern   August 18, 2015 — Rated 0 out of 10 by C.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Please call to discuss matter or I am going to the Better Business BureauPhone number removed758

Report a concern   August 18, 2015 — Rated 10 out of 10 by B.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

very professional and thorough


Privacy Policy