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based on 83940 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very efficient and polite.
Fred explained everything and answered any questions that I had. I will definitely be calling
your Co. to clean the tile in my kitchen as he demonstrated what a difference it will make.
Thank you
Look forward to using your services again.
Quality of service performed
Technician was on time, professional, explained procedure, answered my questions with a pleasant demeanor, carpet very clean, short drying time after job completed.
The price! The great way my carpet and tile look! Travis did a great job! No high pressure sale!
Excellent service - notified as to when technician would arrive, calaled when delayed only a few minutes, upon arrival very personable, professional, and knowledgable about what was needed. Would definitely use again and will recommend to friends and family.
Carpet looks great and the technition was very informative
Quick to apply and dry, courteous technician
Everything
Promptness, courteous employees, also- they all do a great job cleaning our carpets !
No chemicals or residue
I like your cleaning process is all natural, using water only. My carpet seems to maintain it's cleaner appearance longer after Zerorez cleans. I did notice some of the dirtier area/spots returning once the carpet dried, but still better than any other cleaning service. The technician, RaShonda(sp.?) was the best technician I've ever had! She did a fabulous job, taking her time and being very thorough.
Professional friendly service, very clean carpet.
I WAS VERYYY IMPRESSED WITH YOUR TECH'S KNOWLEG AND HIS SERVICE.
The patented water; and I just feel like Zerorez is better than other carpet cleaners
No Chemecals and professional employees
all of it, very clean
Absence of chemicals for children
The machine that the technician used to scrub the carpet seemed to clean very deeply
I was impressed with John. He answered my questions in a professional manner and with clarity.
Very good, fast service.
I was discussing a problem with a rep today and was fisconnected. Wouldn't you think the man who called me would call back? What a shame such a fine product is being marred by corporate behavior! Customer dissatifaction with service spreads quickly on Facebook. I wish I could have been heard out rather than have to be heard by neighbors and friends and the Internet.
I love the work Zerorez does. My carpets always look amazing and the guys that come to my house are always very polite and conscientious.
The service was done right and efficiently.
The carpet looks really good. The job you did on the tile was awful. We paid a lot of extra money to do the tile, we might have gotten the 100' free on the tile but even that was bad. And that is about all they did. We have a 10 x 10 kitchen but there is a 3 x 5 island in the middle of it. That was not 100' of tile. The technician recommended doing the eat in kitchen so the grout would look the same but the grout didn't look any different than what was behind the pantry and laundry room doors and he didn't even touch those two places. I came home from work and had to mop the tile they had "cleaned". I used a brand new mop head and clean hot water. The water was black by the time I was done. I don't know what it was you used on the tile but it was streaked all over the place. You could see where the technician had walked and turned the machine around. Even on the tile in the Master bath, which he wasn't supposed to clean, you could see where he drug the machine in there to turn it to get it back on the carpet in the bedroom area. All in all, it was a very poor tile job. I am very disappointed and will not recommend Zerorez for tile cleaning.
Friendly techs and my stuff gets clean!
your cleaning system is by far the best and John was exceptional at cleaning the tougher spots.
No chemicals. Does a great job.
Everything

Friendly, hard working representative. Great result.