Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83946 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 3, 2015 — Rated 10 out of 10 by A.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The professionalism

Report a concern   November 3, 2015 — Rated 10 out of 10 by W.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service

Report a concern   November 3, 2015 — Rated 10 out of 10 by W.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Courteous employees, good job and good price.

Report a concern   November 3, 2015 — Rated 10 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything but I did not get my receipt in my e-mail as promised and I have not heard from the Company, about my filter, but I paid for all this already. I would appreciate a call back Phone number removed. Thanks

Report a concern   November 3, 2015 — Rated 10 out of 10 by H.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet is clean. Your technician was polite and actually explained what he was doing. In fact, he had done our carpet an floors once before. My wife asked for him (Tyrone) by name and you sent him. Thank you. Your bonus of the gift card to Estilo Gaucho is an excellent idea......clean floors and a trip to a Brazilian steakhouse. Thank you again. We will continue to be loyal customers.

First name removed and Julie Last name removed

Report a concern   November 3, 2015 — Rated 10 out of 10 by M.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have had some amazing results, our carpet hasnt looked better. Even more importantly the gentlemen that came out gave us great customer service & were very informative about servibces zero res provides. Great job!

Report a concern   November 2, 2015 — Rated 10 out of 10 by Jacob Bierman Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professionalism of techs, lack of soapy residue, tech knowledge of the product, completed the job quickly and efficiently giving step by step updates along the way

Report a concern   November 2, 2015 — Rated 10 out of 10 by Robert Maddry Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job. No surprises. Friendly techs who were very professional.

Report a concern   November 2, 2015 — Rated 10 out of 10 by Diana Bird Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love that you leave my carpets clean not covered in some residue. my pets can really tell the difference too.
I also love that if something shows up from the deep of the carpet after you cleaned that wasn't there when you left
you believe me and come and fix it. You are The best!

Report a concern   November 2, 2015 — Rated 0 out of 10 by M.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Worst rep. of your company. He was over two hours late...said he had to charge more and that we had wool carpets...which you have cleaned before! Refused to accept our mailer saying $99.00 for three rooms...4th cleaned free...50.00 gift certificate. Only cleaned a third of two rooms...not the complete. Phone number removed

Report a concern   November 2, 2015 — Rated 10 out of 10 by M.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Isiah was very good. The carpet looked great, almost like new clean. He did an excellent joy. Also, he explained why dirt was held in the carpet and what I should do to protect the carpet. Very knowledgable.

Report a concern   November 2, 2015 — Rated 10 out of 10 by Y.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Forgive me for not remembering his name but man who came to my house was very informative he took the time to explain everything to me and I really appreciated that. I am a new home owner and the information was very helpful

Report a concern   November 2, 2015 — Rated 8 out of 10 by G.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

WELL, I CALLED FOR A TECH TO FIX MY AIR FILTER I BOUGHT FROM YOUALL, COST ABOUT 900.00 AND YOUR SAILES GIRL SENT ME A RUG TECH, IT TOOK AVER AM ONTH TO GET MY AIRGORILLA FIXED???

Report a concern   November 2, 2015 — Rated 10 out of 10 by Nicole Gray Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The cleaning time was fast, and the technician that came to my home was very patient, and made sure we were satisfied with our services we received. Which we were very satisfied. This is my second time using Zerorez, and i will continue to use your services.

Report a concern   November 2, 2015 — Rated 10 out of 10 by M.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet looks so nice and clean. The technicians were on time,very professional and nice.

Report a concern   November 2, 2015 — Rated 10 out of 10 by M.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service--great technician!!

Report a concern   November 2, 2015 — Rated 10 out of 10 by Amy Wong Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I really like my service man - Gary. He did an excellent job on cleaning my carpet. He was very professional and detail. I really like him. I recommend Zerorez to my next door neighbor and I made sure they request Gary as their service person.

Report a concern   November 2, 2015 — Rated 10 out of 10 by C.D.L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

my technician was super friendly, efficient, and timely and the outcome was fantastic

Report a concern   November 2, 2015 — Rated 9 out of 10 by F.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

professional knowledgeable

Report a concern   November 2, 2015 — Rated 7 out of 10 by F.A. Zerorez Dallas/Ft. Worth
What could we do to improve?

Not satisfied wtth grout

Report a concern   November 2, 2015 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician that did the work was very knowledgeable and did a great job.

Report a concern   November 2, 2015 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It seems to work well.

Report a concern   November 1, 2015 — Rated 8 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

Getting hard stains more.

Report a concern   November 1, 2015 — Rated 2 out of 10 by B.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

After the tech left, we noticed that the stains that were present previously were just as noticeable.

Report a concern   November 1, 2015 — Rated 10 out of 10 by R.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technology

Report a concern   November 1, 2015 — Rated 10 out of 10 by L.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the pricing and thw fact it is safe for kids and pets

Report a concern   November 1, 2015 — Rated 7 out of 10 by C.U. Zerorez Dallas/Ft. Worth
What could we do to improve?

Price

Report a concern   November 1, 2015 — Rated 10 out of 10 by Lauralee Lindholm Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly technician. Seemed quite competent. Carpets look good.

Report a concern   November 1, 2015 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet looks amazing. Almost new

Report a concern   November 1, 2015 — Rated 10 out of 10 by G.A.C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Omid was able to correct the problem caused by the 1st tech.

We did not receive the email receipt on the stain repellent service for the Oct 11th service.
Please forward a copy.

Name removed Smith


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