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based on 83946 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent service
Courteous employees, good job and good price.
Everything but I did not get my receipt in my e-mail as promised and I have not heard from the Company, about my filter, but I paid for all this already. I would appreciate a call back Phone number removed. Thanks
The carpet is clean. Your technician was polite and actually explained what he was doing. In fact, he had done our carpet an floors once before. My wife asked for him (Tyrone) by name and you sent him. Thank you. Your bonus of the gift card to Estilo Gaucho is an excellent idea......clean floors and a trip to a Brazilian steakhouse. Thank you again. We will continue to be loyal customers.
First name removed and Julie Last name removed
We have had some amazing results, our carpet hasnt looked better. Even more importantly the gentlemen that came out gave us great customer service & were very informative about servibces zero res provides. Great job!
Professionalism of techs, lack of soapy residue, tech knowledge of the product, completed the job quickly and efficiently giving step by step updates along the way
Great job. No surprises. Friendly techs who were very professional.
I love that you leave my carpets clean not covered in some residue. my pets can really tell the difference too.
I also love that if something shows up from the deep of the carpet after you cleaned that wasn't there when you left
you believe me and come and fix it. You are The best!
Worst rep. of your company. He was over two hours late...said he had to charge more and that we had wool carpets...which you have cleaned before! Refused to accept our mailer saying $99.00 for three rooms...4th cleaned free...50.00 gift certificate. Only cleaned a third of two rooms...not the complete. Phone number removed
Isiah was very good. The carpet looked great, almost like new clean. He did an excellent joy. Also, he explained why dirt was held in the carpet and what I should do to protect the carpet. Very knowledgable.
Forgive me for not remembering his name but man who came to my house was very informative he took the time to explain everything to me and I really appreciated that. I am a new home owner and the information was very helpful
WELL, I CALLED FOR A TECH TO FIX MY AIR FILTER I BOUGHT FROM YOUALL, COST ABOUT 900.00 AND YOUR SAILES GIRL SENT ME A RUG TECH, IT TOOK AVER AM ONTH TO GET MY AIRGORILLA FIXED???
The cleaning time was fast, and the technician that came to my home was very patient, and made sure we were satisfied with our services we received. Which we were very satisfied. This is my second time using Zerorez, and i will continue to use your services.
The carpet looks so nice and clean. The technicians were on time,very professional and nice.
Great service--great technician!!
I really like my service man - Gary. He did an excellent job on cleaning my carpet. He was very professional and detail. I really like him. I recommend Zerorez to my next door neighbor and I made sure they request Gary as their service person.
my technician was super friendly, efficient, and timely and the outcome was fantastic
professional knowledgeable
Not satisfied wtth grout
Technician that did the work was very knowledgeable and did a great job.
It seems to work well.
Getting hard stains more.
After the tech left, we noticed that the stains that were present previously were just as noticeable.
Technology
I like the pricing and thw fact it is safe for kids and pets
Friendly technician. Seemed quite competent. Carpets look good.
My carpet looks amazing. Almost new
Omid was able to correct the problem caused by the 1st tech.
We did not receive the email receipt on the stain repellent service for the Oct 11th service.
Please forward a copy.
Name removed Smith

The professionalism