What our clients think of us!

I was very happy with the outcome of our rugs. They were very dirty and the stains came out and the rug looks like new. The 2 guys that came were very cordial and did a great job

usually there are no problems when I have used Zerorez before...this time, not so. I had to go to work and was not there to supervise-I will never do that again! The tech did not do the work that I had arranged with the person on the phone. I am very disappointed. We had a party this weekend and 3 people staying with us...dirty stained carpets upstairs on the landing that were not cleaned and how he could not notice that is unbelievable. I was also told by the phone person that I would have bathroom tiles cleaned and the tech refused to do that. He kept telling my husband that it was not part of our package...we did not have a "package". I trusted that the correct job would be done while I was gone and it was not. The tech was not the same great guy that usually comes to our house, either. He did do a good job on one bedroom, and the stairs looked nice. I hope someone will call me...I wrote everything down that I was told on the phone and gave it to my husband to show the tech and then the tech said that was not our "deal". Since we were having a party this weekend and I was very busy with details and visitors, I did not take the time to call and complain.

Rugs look great afterwards, appts always on time!

Did a good job cleaning carpet.

I spent almost $600 to have my carpets cleaned in 4 rooms. I was told that by adding the additional expensive treatment, it would get the smell of pet urine out. Although it smelled better at first, as my carpets have continued to dry, the smell has returned. I would have rather been told that they weren't sure the smell would come out rather than lead me to believe if I spent the money that it would. I could have spent just a couple of hundred more to have the carpet completely replaced in that room.
In addition, my carpet is not dry almost 48 hours later. That doesn't seem normal.

My dogs have bad allergies so it's nice to find a company that won't leave a ton of soap residue in the carpet

I called two weeks in advance to get early morning, but was not given. Plus I mentioned the coupon I had, but when the person was done cleaning the carpet. He showed no coupon mentioned, so he called into the office to check on this coupon and that took 15 min extra to get an answer.

Ivan, was very professional and courteous. He did a through job and our carpets and rugs look and feel great. I will thank our neighbors for the recommendation.

Did a great job on cleaning carpets and removing pet stains

The rep was nice, professional, and knowledgeable about his company. He was efficient as well.

Excellent results plua friendly and competent representative.

Knowledgeable technicians, environmentally friendly, quick/on-time service, Dustin was great! Will book again.

No harsh chemical s

The service person (I'm sorry that I failed to get his name) was so pleasant and professional. He was obviously aware of my concerns, such as being mindful of my little dog. I had most everything put out of his way when he got here. Except I left the little stool on the floor so that my dog can jump up and down on my bed when he wants to. After the man left, I noticed that after he cleaned my bedroom, he replaced the stool and had the blue protector things under the legs. That was so very thoughtful. And he did an excellent job on the carpets. I was charged exactly what I had been quoted. That was a concern for me also. Thanks very much.

We appreciate that everything was as we expected! The serviceman was on time and courteous and did a superior job on our carpets. We are very pleased! Thank you!

How well it actually worked, we have already recommended yall

Best carpet cleaner and granite cleaner

Very professional

The technician was friendly,quick, and thorough. I would definelty use him again.

Seemed to be very thorough, not hurried.

Clean, friendly and always willing to explain.

Technician was prompt, did good work with good advice and results. His name was Cesar.

Easy to schedule and they came in and got the job done

Two months later, still waiting on my carpet to be fixed. Doesn't look good for you when people are asking, "Who did that?", and I have to tell them Zerorez. Please get my carpet fixed.

The carpet looks amazing and

Corey cleaned the carpets in a timely manner. He was very efficient, friendly, and seemed to be interested in doing his best for us. He did a wonderful job on cleaning the den carpet.

Your technicians are professional and courteous. They dont leave until you are completely satisfied! Ivan did a fantastic job! Thank you for impressing me everytime I call. I am definitely a customer for life. My carpet looks like new!

Good professional approach. Not sure that the carpets are that much cleaner, but the work was done very promptly and professionally.

I like the fact that the product is biodegradable.

No chemicals! Technician was courteous, attentive to my needs and concerned with giving me the best cleaning possible!!! Also, happy with the end job and the amount paid!!! As a Realtor, I know first hand and can feel very comfortable referring Zerorez!