What our clients think of us!

Professional and courteous staff

Your technician, Braxton Stewart, was outstanding. Knowledgeable, engaging, explained what he was doing and very personable.

My technician was very good with my carpet cleaning. Where I have an issue was the scheduling for the day. My appointment was between 11:00-1:00. At 12:45 I received a phone call that my tech. would be running late from the previous job and he would arrive by 2:00. Then after 2:00. I started calling the phone number for zerorez and no one would answer the phone FOR HOURS, I TRIED. Finally the tech arrived after 4:00 and was not able to finish until almost 6:30. Again, he did a wonderful job, but Zerorez did an awful job of letting me know how late schedule was for the day. If they would have just called me again. The biggest problem and I talked to the person taking my reservation was that I needed to do this around boarding my dogs for the day so they would not be in the house during the cleaning process. I ended up having to leave them 2.5 hours past there pickup time which is not acceptable.

The are treads marks still from where the cleaner went over an area that will not go away. It's been a month

Professional service people who knew their stuff

Knowledge, well trained people , quality of the process.

Excellent cleaning, professional and friendly service.

Always on time, informative, friendly, takes care of my things, always do an awesome job.

My floors were not overly wet, they felt clean an fresh. The Tech was very polite and answered all my questions

He came early , good job on the carpete. Very professional

carpet cleaning and protection

Carpet had a mildew smell after cleaning

A very thorough job by a pleasant technition. Thank you.

Robert gave us outstanding customer service. The cleaning process is fabulous -- it's nice to have that fresh feeling again!!!

Everything start to finish was great from the first call to the completed job. Excellent.

First your service technician was great. HOWEVER your telephone rep told me that I could get a $60 upgrade for NO MORE STAINS guarantee . I upgraded this by another 100 for whole house. Well UNFORTUNATELY when I was given receipt the $60+100 was only for spot stains no guarantee of returning. I think I was misled by your phone order person

Very clean carpet

Exceptional. Darwin was very professional. He did an excellent job.

I like the fact that when we had a small problem with the initial service that you responded right away, sent a technician out to make it right and did not charge us for the follow up visit! That is customer service at its best!

Paul was very helpful and really explained the process very well and the products worked amazingly on the carpet

Doesn't stink worked great on my stains.

Easy to schedule an appointment, you show up on time, friendly service technicians. Plus, my carpets always feel and look clean when you are finished.

Results are good

The gentleman that did the carpet did a good job, but stripping the floor was dirtier that be fore he started on it. It was the worst job ever done on our floors.
we had to scubb them with a broom and then mop them and it looked 100% better than
the job your guy did. your guy left the floor dirtier than when he started and full of dirtier streaks, We will not call you back or recommend your company to anyone.

Rondy is familiar with my job.

Very courteous staff. Kept us advised of when the Technician would arrive. Tech was very professional and answers all questions we posed.

cleans the best!!!!!!!!!!!!!!! Your'e tech did the best job ever. pay him double!!!!!!!!!!!!!!!!!!!!!!

Clean with no residue. Most thorough clean

Gary was exceptional in providing outstanding service. The carpet is 20+ yrs and looks like new!!

Dries fast and did a good job of cleaning a few very dirty spots.