Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83952 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 29, 2015 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Both representatives were very professional and explained everything that they did and their process for doing the work.

Report a concern   November 29, 2015 — Rated 10 out of 10 by J.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Products really, really work work. Carpet is c l e a n !

Technichian that came to my house, Rod, was extremelty polite, professional and helpful with moving a couple of heavy items to be able to clean under.
I will ask for Rod next time.

Report a concern   November 29, 2015 — Rated 9 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly and polite service man. One area still has a few spots and oil in grout didn't come all the way out.

Report a concern   November 29, 2015 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

good service

Report a concern   November 29, 2015 — Rated 10 out of 10 by B.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Keep customer informed on timing of visit, do a good job cleaning the carpets

Report a concern   November 29, 2015 — Rated 10 out of 10 by S.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly technician with excellent customer service!

Report a concern   November 29, 2015 — Rated 0 out of 10 by S.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Animal odor still there!!

Report a concern   November 29, 2015 — Rated 10 out of 10 by M.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was able to get scheduled quickly, and the technician arrived on time. He was friendly and did a thorough job....

Report a concern   November 29, 2015 — Rated 10 out of 10 by Y.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It did very well cleaning my carpet!!

Report a concern   November 29, 2015 — Rated 10 out of 10 by C.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Courtesy and efficiency. Technician was knowledgeable and friendly.

Report a concern   November 29, 2015 — Rated 0 out of 10 by A.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Kitchen was not cleaned to my satisfaction. Cleaning did not extend all the way to wall or baseboard. Technician left my wood floors a mess. I attempted to have him clean up the mess, but he was in such a hurry, he failed to do so. After floors dried, it became apparent that the cleaning was unsatisfactory. Previously, when I had another area of tile cleaned, the technician cleaned the hard to get at areas by hand. I spent too much money to have these results. Name removed Phone number removed.

Report a concern   November 29, 2015 — Rated 10 out of 10 by K.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

See my previous response. Zerorez stands behind its service, delivering what they say they will and going out of their way to please their customers.

Report a concern   November 29, 2015 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Really works and my technician, Kyle, was very professional and courteous

Report a concern   November 29, 2015 — Rated 9 out of 10 by P.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals and how effectively it removed stains

Report a concern   November 29, 2015 — Rated 10 out of 10 by N.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service dries quickly, and does not leave sticky, crumchy residue. The carpets and couches look and feel clean.

Report a concern   November 29, 2015 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technicians are always friendly and professional.

Report a concern   November 29, 2015 — Rated 10 out of 10 by B.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets are much cleaner, softer and stay cleaner much longer. Our carpets are not in the best of shape, but after your cleaning, they look much better.

Report a concern   November 29, 2015 — Rated 10 out of 10 by P.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet looks fantastic!The technician was great and very friendly.

Report a concern   November 29, 2015 — Rated 10 out of 10 by L.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Every person that has ever come to my home is always courteous and professional. They do a thorough job in every room. The carpets look so clean, and I really like that they dry in a short amount of time.
Thank you for a wonderful job, again!

Report a concern   November 29, 2015 — Rated 2 out of 10 by P.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Most times stains are gone, didn't happen this time.

Report a concern   November 28, 2015 — Rated 10 out of 10 by Richard and Linda Gromowsky Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional, takes care of my furniture and woodwork so that there are no scratch or scuff marks from the cleaning hose. I appreciate the promptness and courtesy.

Report a concern   November 28, 2015 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My area rug looks and feels amazing. It was well worth the time it took to send it out to be cleaned.

Report a concern   November 28, 2015 — Rated 10 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was great!

Report a concern   November 28, 2015 — Rated 10 out of 10 by P.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service personnel are very friendly and the end-result of the service is excellent.

Report a concern   November 28, 2015 — Rated 10 out of 10 by A.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez gets my carpets clean!!

Report a concern   November 28, 2015 — Rated 9 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

WAS VERY PLEASED WITH LAMAR. HE WAS VERY POLITE AND WORKED EFFICIENTLY.

Report a concern   November 28, 2015 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your tech was helpful and in and out in a flash. I have never used Zerorez before and he walked me through what makes you different than other services. He was very knowledgeable.

Report a concern   November 28, 2015 — Rated 10 out of 10 by S.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick easy no chemical smell and works well

Report a concern   November 28, 2015 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no residue

Report a concern   November 28, 2015 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly, efficient, effective. On time! Great customer service.


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