- Phone: (214) 372-5326
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based on 83952 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The young man was courteous and very speedy with the cleaning
Restaurant gift card should be given upon payment, on-site. Your tech was great! Thank you!
The use of only water and no products that leave a residue.
You guys have cleaned our carpet three times and I was especially impressed after this last cleaning with how great the carpet looked because it had several stains worse than any other time you've cleaned it.
It's chemical free, service is good too.
I LOVE that your company promotes on KLTY and each time we have used your services it was evident that the technicians work for the Lord! and honor Him by honoring Zeroez
You followed up, communicated well and did a good job at what you said you would do.
Everything. The technician was very professional an thorough. The carpet looks great.
do a good job
You are able to clean the carpet very well with no residue.
Friendly and get the job done
Deep clean carpets leaving them cleaner, low prices.
Customer service was AWFUL. The carpet cleaner never showed up at the appointed time, and so I eventually called the office and asked them to call me back. A full week later, a lady called and asked if I wanted to reschedule (no apology). I was out of town at the time, but when I called to reschedule, I called four times with no answer (business hours), filled out an online appointment request online (no response), and called the corporate office - no one picked up. Eventually, I connected, and they sent someone out. He was courteous and did his job. For the price I paid, the hassle was SO not worth it.
No chemicals!
He was very pleasant and did an excellent job. As for the product itself, I like the idea of there not being any soap or residue left on the carpet when they are cleaned.
Cory Smock did an AMAZING job with our carpets. We will be asking for him again!!!!!
Rugs are clean.
The service was very professional. A very professional young man did the job. I like the products because it's all natural, no chemicals or smell.
The end results & Price
ease of scheduling appt and prompt service
as expected, great work.
Arrived at the arranged time. Carpets looked wonderful and CLEAN when completed. Fabian was professional and personable. He explained to me the process that zerorez uses, even though we have used you a number of times.
Non chemicals are used
Excellent service and technician. Our carpets never looked better.
I already have recommended Zerorez to over 6 people
Staff were professional , my carpets and tile look like brand new!! I was truly amazed.
My first technician did not do a good job but follow up was great
I particularly liked the service rep on my 12/1 he did a great job and the carpet dried in half the time.
Great guy that cleaned. Rod I believe was his name!!
Eric and his assistant did an awesome job! They were very HONEST, nice, polite, prompt and professional. My carpets look amazing! I thought I needed two pet treatments, but one of the stains came out with the regular cleaning, so I was given a credit on the final bill. I have NEVER had that happen before! I am an extremely satisfied customer and will definitely refer Zerorez to anyone!
**I am waiting to receive my Gift card! :) When do I get that? **