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based on 84668 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No soap residue
I like that no soap is left in my carpet. Every technician has been helpful, professional, and they do a great job.
Was hoping for select stains go away! Well got most but not all. Excellent customer service associate.
Very professional
Finley was very professional and did an excellent job.
Work was done quickly and staff was very friendly and professional. Would definely recommend to others.
Employees are professional and friendly and the service is good.
Using water only. Was there ahead of time. Our service tech, Jimmy was great. Very nice, knowledgeable, and did a great job.
Price as quoted....no pressure for extras
Professionalism of employees
Don't seem like you are in a rush to get done. My guys were falling all over themselves to hurry up. Don't advertise that carpet will be dry before associates leave. It took 4 hours for my carpet to dry in the first area they were in.
Friendly technician, great results
The zero residue concept is much healthier than a lot of carpet cleanings. No toxic residue left for my pets. Great customer service. Our technician was very thirough.
On time and friendly service
Carpets look great after cleaning and there is no odor.
We love the quality of your service and the promptness and professionalism of your people. They are friendly but professional at the same time. They were running a little late but we were promptly notifed before the appointed time and kept informed as to when they would be here. We always call Zerorez for the cleaning of our flooring and fabric needs
Dries quickly, gives extra life to 10 year old carpet
Very little wet down time. Nice, friendly, and hard working tech people. He made sure I was completely satisfied before he left.
Name removed
Technician was very knowledgable and did a fantastic job. My home is spotless. My only very small suggestion would be I wish the spray was a fragrance. Not really floral but just a clean smell. But like I said this is not really a complaint, just a suggestion.
I am truly satisfied with the job and will contact your company again. Thank you
Environmentally safe and they work!
Non toxic cleaning products
Corey was the technician and he was great. He was friendly, informative and neat. It was a great experience.
Technician very helpful.
There was a lot of water left on our wood floors from them cleaning our carpet that we had to clean up. It was hard to see and your crew did an excellent job overall.
They clean and spots do not come back.
Green process. Easy to make appointments. Always do exactly as they state. Lamar was just wonderful.
I love the fact the you guys are green.
Have used zerorez on three different occasions and have been impressed with the technicians. They have been polite, courteous and don't waste time.
Great service. Friendly technician.
We were promised a $50 gift card but didn't get it. We signed the iPhone but never got the receipt. We never heard from a human afterwards to find out how things went.