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based on 84668 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Jimmy was great! Explained everything thoroughly and did a great job!
The technician arrived as scheduled. He explained the process thoroughly. He took his time and actually cleaned my carpets. His attention to detail was outstanding.
First time using zeroes after hearing tons of radio commercials. I got a quote from a supervisor over the phone but the technician that came out tried to change it. Then he pulled out my original quote after I refused to take his quote. Not good business. Hasty job on my stairs. Still dirty. One person came out to do a 2 man job. Other than that I like the fast dry. Thanks
friendly and good service
We like that no shampoo is used.
The guys were very good at what they did. All our carpets and rugs look beautiful!! They were friendly and very helpful.
I will definately recommend them to friends!
They do a great job.very nice boys Robert and Carlos. Know their cleaning.
SOME OF MY STAINS THAT WERE NEW AND FOOD WERE NOT REMOVED. THE TECH WAS WONDERFUL AND VERY PROFESSIONAL.
Keith was the most awesome technician I have ever had in all my years with Zerorez. He did the most thorough job ever. It is hard for me to believe that my old carpets look this new again. It was his attention to detail that made the difference. Some in the past have been in a hurry. He took his time and really cleaned my carpets. He is to be commended please!!
Robert was exceptional. He was eager to give the best service.
Mr. Sennett was great!
Darnell had wonderful customer service!!
I like the idea of no detergents. Carpets seemed cleaner and fresher than with other services.
Corey did a wonderful and fast job cleaning and sealing my tile. He came on time and was a nice person to have working in my house.
It look good after.and he was very professional and very knowledgeable. Help me with something I should do. He was on time And a very nice person.
Good product and service professional offered good advice separate from the Zerorez service. I appreciated this very much.
No status on rug that was picked up almost 3 weeks ago.
The results is a very clean carpet. The technician was obviously well trained. He did an outstanding job. He also let us know what else your company could do. We have already recommended your service to our neighbor and a friend in our old neighborhood.
My carpet was clean and soft. Your technician, Darwin, was prompt, courteous and did a great job. I am very pleased with your service.
We've used Zerorez for many years. Only once have we not been satisfied and y'all did. Great job of making it right. Technicians are always nice.
got the stains out
The technician took his time and made sure everything was done properly.
The technician, Bryson Steward, was wonderful. He has a very positive attitude, friendly and clean cut.
The scheduler somehow messed up the window. They left me a message for 8-10 am and I called back to confirm the time. The next day they did not show up between 8-10 and I called and they said the time was 10-12. After insisting I speak with a manager I was finally compensated for my trouble.
Service was excellent... thank you so very much for the clean carpets..
More accurate upfront expectation setting (on spots especially, since that is the primary reason you are called in). Less on-site up-sell ... that feels too "used car salesmansy".
It was an amazing job,the guy who came, his name was Waverly Coleman. He was so very friendly and did such an amazing job he was kind and my carpet two days later had the 0 stains comeback and absolutely looks like new carpet thank you very much
Everyone that I interacted with at this company was very nice and friendly. That is very unusual these days!
No chemicals or residue left in carpet.
Always prompt, easy to schedule.

Friendly knowledgeable service tech. Arrived early/on time, was very professional, did a great job, minimal disruption to our work day at the office.