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based on 84668 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
NO CHEMICALS AND YOU DO A GOOD JOB, NO STRETCHING OF CARPET LIKE OTHERE COMPANIES HAVE DONE.
The technician was awesome , as are the results - the only reason I am a repeat customer. Scheduling is horrible.
The process is amazing! It gets out spots and cleans like no other carpet cleaning company has. The technician was very knowledgeable, informative, curious and did an excellent job. I will definitely continue to use Zerorez and will ask for the same technician who cleaned our carpets.
You can't. The first guys came out and did not get the rugs clean but were sure in a hurry to sell me extras. They then had to come back and spots still showed. I was told buy customer service someone would come out and look at them and never did. had to call back and then just got an email that we should let them take it in! Absolutely not!You still had one of my largest rugs and didn't know how it would turn out. Nnedless to say you ruined the texture and the stains are still there. Then.... you sent two guys out to lay down a 20x20 area rug and I notified the scheduler they were going to have to lay and roll back out. Tow guys who were in no shape or frame to lay it and two of us at the house had to lay it and its still not where it should be. I'm disgusted with this company.
I like that my stains accurately come out and do not reappear. I have had other companies come out and clean my carpets and the stain reappear. We were really pleased with the service Robert provided for our carpets and tile cleaning. I recommend Zerorez to my friends and family.
Disappointed with the results. Carpet looks the same after cleaning.
Consultant was very personable! Great job overall!
i'm good...
Prompt appointment. Service rep was nice.
Customer service was very polite and the crew was very efficient. We are pleased with the work they did.
The carpet look like they we not even touched. The worker did a great job but carpet is still stained and looms dirty
Everything is very green --your products. Our carpet is very clean and smells very good--a clean smell, not perfume, when the job is finished. Our serviceman was very professional and did his very best to clean our carpet. He seemed to be a perfectionist. We are quite pleased.
Our carpets look like new!
Braxton was a very delightful and knowledgable technician.
The cleaning process that you use. I don't like soap on carpet and this is the perfect solution.
Excellent service with extremely professional and courteous personnel. Ricardo is the best service professional I had the pleasure of being served by from Zeroez.
The price was kind of high for no more than an hours work. The technician was hreat
I think you charged me for an extra room and now that the carpet had dried I don't see that noticeable of a difference.
I was happy with my carpets after they were cleaned. The service person was on time and very professional. He explained everything in detail and was finished in a timely manner. I would definitely recommend zerorez.
service technician professionalism and great quality
They don't smellNor do they leave any kind of odor.
You actually get my carpets clean.
Very professional and knowledgeable.
It was quick and the service guy was not only friendly, educated in his job.Very pleasant. .
Excellent service. Technician was super polite and knowledgeable.
No chemicals
That they do not contain chemicals.
Tyrone's service
The service was fast an the Tech did a great job!
My technician (Braxton) was super nice and very knowledgable about the product. He did a great job and left the floors spotless! I will definitely be using Zerorez again in the future.