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based on 84668 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
In general, the carpets do look better, but some stains came back after the carpet completely dried. You advertise that you make old, dirty carpets look like new, and that didn't happen. Again, they do look better than they did, but I expected a little bit more based on the advertising. Also, the "Jody Dean Special" promised a $50 restaurant gift certificate, and I didn't get that. Technicians were very courteous.
I will only get my carpet cleNed by ZeroRez. It's the most enviormentaly safe and the carpet dries so quickly. And of course everything look so clean and smell great. No harsh chemical smells. The technicians are very professional and aim to make you 100% happy with everything.
Did a great job
Best thing -- the people you hire! From scheduling the appointment to the crew who did the work, everyone was so professional, helpful and courteous. It was super easy to make an appointment that worked with my schedule, and the carpets looked like new when your tech finished.
The technician attitude and willingness to do a superior job
It's green and no smell.
Very thorough and courteous
Great staff, on time, state of the art equipment, great job
Hour or more late for appointment.
You do not use shampoo or soap. The technician did an excellent job and was curtious and helpful.
The workers, the end result
Environmentally safe for myself and my pets, always friendly representatives and competent people to do the work.
very clean carpet; on time; knowledgeable & friendly
Everything was done professionally. Will def be using again.
My technician, Darnell(?), was very professional and personable. I will definitely call Zerorez again in the future and I will request him specifically. He did an amazing job doing a general carpet cleaning and one room, as well as removing difficult pet stains in another room. Thank you, you have earned a new client. Juliet Williams
Our carpets look fantastic....like new!!!! Our zerorez technician, Keith, did a great job!!!!
The billing and charges were nit explained up front. I would like a customer service manager to please call me. Phone number removed
Rodrick was a pleasure, he was very efficient and fast. I would recommend him to all of my friends.
Environmentally friendly.
I like that nothing is left behind.
People are nice and knowledgeable. Service is clean.
House smelled 24 hours later. Have all windows open, ceiling fans and exhaust fans running. A deordorizerneeds to be used to freshen the air.
On time, explained everything.
No chemicals, no soap residue. Liked the tech that came to my house.
no one else has them, looking at them you know they work,they show you care. Thanks.
I like the cleaning process. The carpets are left clean and soft!
There were environmental friendly.
pricing, availability, courtesy
Good service and reasonably priced. Your technicians are always reliable and friendly
Customer service is wonderful.Darwin Harrison (technician) is also a keeper.Products work well and I am truly happy with the overall finish.Thank you.