Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83969 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 12, 2016 — Rated 10 out of 10 by V.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

quality, price

Report a concern   August 12, 2016 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My floors look great and your rep, Josh, was very courteous and professional.

Report a concern   August 12, 2016 — Rated 10 out of 10 by J.O.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Price for technology, thank you!!!

Report a concern   August 12, 2016 — Rated 10 out of 10 by J.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They work and are natural.

Report a concern   August 12, 2016 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your people and the results.

Report a concern   August 11, 2016 — Rated 10 out of 10 by W.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets are clean when done.

Report a concern   August 11, 2016 — Rated 9 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good products/ service was great. Joe did an excellent job!

Report a concern   August 11, 2016 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He did a great job and everything is clean! The carpet is old, but feels good underfoot!

Report a concern   August 11, 2016 — Rated 6 out of 10 by R.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Communication about appointments, less waiting window, more than one tech makes the process faster,

Report a concern   August 11, 2016 — Rated 5 out of 10 by V.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

There are several "new" spots on my carpet which must have been caused from the solution. Otherwise, I was pleased with the promptness of the service and the service man. After it dried, I found these spots and can't figure it out.

Report a concern   August 11, 2016 — Rated 10 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Seth was great--and a good up-seller!

Report a concern   August 11, 2016 — Rated 10 out of 10 by L.O.L.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your service people are well trained, and answer any questions.

Report a concern   August 11, 2016 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt and friendly service, non-chemical cleaning, quick drying.

Report a concern   August 11, 2016 — Rated 10 out of 10 by M.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joseph did an outstanding job! I would definitely recommend Zerorez!

Report a concern   August 11, 2016 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean, clean, clean! Very polite and knowledgeable technician.

Report a concern   August 11, 2016 — Rated 10 out of 10 by E.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no chemical residue or odors. Cleaning person was very thorough.

Report a concern   August 11, 2016 — Rated 10 out of 10 by Mary Parampottil Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The work was done quickly, effectively, efficiently...knowledgeable staff was patient with questions and overall the system works!

Report a concern   August 11, 2016 — Rated 10 out of 10 by E.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The stains you were able to get up were amazing. Delivered what was promised iin the advertising.

Report a concern   August 11, 2016 — Rated 5 out of 10 by K.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The steps did not come as clean and a few stains remain. I would have preferred for the tech to mention this to me rather than finding out afterwards.

Report a concern   August 11, 2016 — Rated 7 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

More clear on cleaning price and options.

Report a concern   August 11, 2016 — Rated 1 out of 10 by I.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

First tech did not clean the carpet right

Report a concern   August 11, 2016 — Rated 10 out of 10 by Dale Vanloh Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals used to clean carpet. Technitican (Josh Rawling) took extra care to get carpet clean

Using the Brush Pro to exfoliate the carpet before the final cleaning really made a difference. Looks like new carpet again

Report a concern   August 11, 2016 — Rated 10 out of 10 by F.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was satisfactoty

Report a concern   August 11, 2016 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule, carpets feel clean and I like knowing there is no residue. Service people have all be very polite and respectful.

Report a concern   August 11, 2016 — Rated 10 out of 10 by Kleain Elwin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

service was great

Report a concern   August 11, 2016 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets are old, Zerorez has cleaned my carpets better than any other carpet cleaning company.

Report a concern   August 11, 2016 — Rated 10 out of 10 by William Tritt Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet and tile cleaning were fantastic. My carpet looks brand new.

Report a concern   August 11, 2016 — Rated 4 out of 10 by D.L. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The tech did not take time to on stains in the conference room and needs to come back.

Report a concern   August 11, 2016 — Rated 10 out of 10 by B.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very knowledgeable and seemingly honest technician

Report a concern   August 11, 2016 — Rated 10 out of 10 by Donny Stone Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service is always prompt and thorough; technicians very polite.


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