Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83969 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 14, 2016 — Rated 7 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

lower your pricing!

Report a concern   August 14, 2016 — Rated 10 out of 10 by J.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician for yesterday's service was particularly efficient and great at getting out older, set in stains. I've used Zerorez for years but in the past some technicians were not personable and tended to just want to make another sale. Not the case with Lincoln. He was great. On time, made quick work and yet got the job done well. We were very impressed. And it was all done within an hour.

Report a concern   August 14, 2016 — Rated 10 out of 10 by P.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The professional demeanor and knowledge of the technician and the results!

Report a concern   August 14, 2016 — Rated 10 out of 10 by F.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Darwin couldn't have been any better!! He arrived on time and quickly went to work assessing all the areas to be cleaned and stretched. Every thing he did was done in a very professional manner.
I will definitely use him again and will most certainly recommend him to my friends.

Report a concern   August 14, 2016 — Rated 10 out of 10 by H.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Darwin was extremely my professional and did a fantastic job!!!!!

Report a concern   August 14, 2016 — Rated 10 out of 10 by S.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Really cleans looks great dries quick

Report a concern   August 14, 2016 — Rated 10 out of 10 by L.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love that it is environmentally safe, the technicians are professional, and my carpets look fantastic!

Report a concern   August 14, 2016 — Rated 10 out of 10 by William Peterson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician did a great job. Friendly and professional. Explained as he went and had me check everything.

Report a concern   August 14, 2016 — Rated 10 out of 10 by D.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

services was great the technician i would ask back by name

Report a concern   August 14, 2016 — Rated 9 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Findlay was nice

Report a concern   August 14, 2016 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet and tile floor looks great. Technician was great.

Report a concern   August 14, 2016 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick dry. Quality of cleaning.

Report a concern   August 14, 2016 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It is environmently friendly. And it doesn't hurt my cats. The technician was very thorough. The carpet looks much better and smells better too!

Report a concern   August 14, 2016 — Rated 9 out of 10 by Tuan Tran Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It feels like a brand new carpet and tile is very clean. Tech was very professional.

Report a concern   August 13, 2016 — Rated 10 out of 10 by D.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job!

Report a concern   August 13, 2016 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent results and great techs. Would do it again in a heartbeat.

Report a concern   August 13, 2016 — Rated 3 out of 10 by S.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I've used zerorez multiple times. He asked for a quote at a new house and the cost was $2k. Due to some pet urine. Asked to adjust the quote and still $1k+. I can't replace carpet partially or all for these prices. The quote I was given over the phone was $350 with deep clean and pet urine. The carpet was honestly not that bad. On my 4th experience with ZeroRez, I was very dissapointed and likely will not call again.

Report a concern   August 13, 2016 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service man was the best!!!

Report a concern   August 13, 2016 — Rated 10 out of 10 by L.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Josh did a fantastic job! The carpet looked better than it has (it's older, but much better)

Report a concern   August 13, 2016 — Rated 10 out of 10 by Keith and Lavonia Esser Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and Professional.

Report a concern   August 13, 2016 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did a great job, very friendly and got all spots up.

Report a concern   August 13, 2016 — Rated 10 out of 10 by S.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional. Carpet is clean and smells fresh...

Report a concern   August 13, 2016 — Rated 10 out of 10 by Elizabeth Stroud Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was extremely thorough and explained my options and their cost well. He kept checking with me to see if I was satisfied and did a great job. I was shocked at how great my kitchen tile looked--I had forgotten it's original light color. The carpet smells great.

Report a concern   August 13, 2016 — Rated 10 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fred did a great job. Dirty carpets are now clean

Report a concern   August 13, 2016 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I liked that we were scheduled for 8:oo and it was close to that time when we got our call that he was on his way. I really like the way the carpet feels since it has been cleaned. Very soft. It looks great!

Report a concern   August 13, 2016 — Rated 10 out of 10 by T.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nice and professional and got stains out that I didn't think would come out of the carpet.

Report a concern   August 13, 2016 — Rated 8 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What could we do to improve?

Be on time. Reduce the exorbitant cost of cleaning and sealing tile flooring.

Report a concern   August 13, 2016 — Rated 10 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jimmy provided outstanding service.
I thought I was supposed to get 2 Ranger's tickets?
But, no one has said anything about it.

Report a concern   August 13, 2016 — Rated 10 out of 10 by Gwen Scott Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that the carpet is clean and that there is no strong chemical odor!

Report a concern   August 13, 2016 — Rated 10 out of 10 by Lenny Herzfeld Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the fact that Zerorez does not use soap or toxic chemicals. They were prompt and professional.


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