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based on 84666 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your technician was personable efficient and effective
Your employee that cleaned our carpet was fantastic! Carpets look great.
The carpet cleaners were really good about explaining everything before and after. They ensured I was happy with the service when they were done and went above and beyond in the service they provided. I'll definitely be using them again.
Price better explained.
explation on when the gift card will be delivered.
I am very happy with the carpet cleaning and recommend the fiber protectant. The last time I had the carpets cleaned and the fiber protectant applied was two years ago and it held up very well!!!
The tech was wonderful and helpful. He warned me that the carpet will not be completely clean and it wasn't. I was expecting the carpet to actually be cleaner - traffic areas still very evident.
Again - The TECH was awesome... just disappointed with the results.
The tile however looks great.
Prompness and ease of task.
Tried another carpet.cleaning company after a bad experience with Zerotez but Aaron put my faith back in the company and Zerorez Dallas
Jimmy was awesome!!! Really appreciated all the time & attention that he spent on our home. I will be scheduling the rest of my house to be done next week, after seeing everthing in the blue light I am totally disgusted 😔Also really like that you are a Christian company
Clean with no odor, and dries very quickly
The gentleman how did the work was on time, knowledgable, friendly, and helpful.
Wash your truck!!!!
You really get the carpet clean, and it didn't take forever to get an appointment with you. You give excellent servicde
The process is 100 times better than other carpet cleaning companies!
Polite, timely employees and my carpet looks amazing.
Be upfront with customers about extra charges for stain removal and other treatments.My technician was very nice, but a little messy on my non-carpeted floors.
Treatment is effective. Service is thorough. Technician is friendly, knowledgable and respectful.
Removes all stains
I like the fact the the products used do not leave a film on our carpet. I also appreciate the fact that they are very easy to get an appointment with.
I like how well the carpet gets cleaned!
Carpet didn't smell fresh after cleaning. Looks different, doesn't fluff as well. Called back, someone came out and said he smelled urinary on carpet and offered pet treatment. I declined, just wanted it recleaned. He didn't seem willing, just a bad vibe from him. Maybe personality conflict, I'm not sure. Won't be using zerorez again
The technician was on time and very polite. However the areas that received the precleaning solution required almost 24 hours to dry and ended up feeling like there was a film on them after they dried. The next day I vacuumed all spaces again pulling up a lot in my vacuum and then I recleaned the pre cleaned solution areas with just water in my carpet cleaner. Four hours later after those areas dried again they felt better. Also after technician left I realized I did not receive the estilo steakhouse gift card.
Very professional and did a beautiful job of cleaning rugs and floors.
I'm very pleased with the results of our recent cleaning. I'm just hoping the stains don't start to reappear.
Such friendly staff and great job on cleaning carpet! Robert and Jalen were very courteous and did a wonderful job!
The cleaning didn't remove several of my carpet stains. Somewhat disappointed but not totally surprised.
They did an excellent job, and the tech was knowledgeable and friendly. He was able to answer all of my questions and he let me review the work in progress so we stayed on the same page and my expectations were met throughout the process.
Service Team was friendly and professional. I also like that you don't use all the chemicals, etc to "clean" the carpets. This time we are especially impressed with the tile cleaning! Our kitchen floor has not looked or felt this good since it was installed.
The great thing is that the friendliness and caring is great and the efficiency is wonderful. Carpet was fantastic after the service. We will definitely use y'all again and definitely recommend Zerorez to everyone! Thank you!
The service was outstanding and the tech (Darwin Harrison) we have used twice before was topnotch.