Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83969 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 17, 2016 — Rated 10 out of 10 by Q.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

carpets are always very clean and dries really fast.

Report a concern   September 17, 2016 — Rated 10 out of 10 by G.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional, courteous, and do an excellent job cleaning carpet.

Report a concern   September 16, 2016 — Rated 10 out of 10 by A.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that the process is "Green." This was also the cleanest that my carpets have ever been. However, my receipt shows a gift card to a restaurant that I did not receive.

Report a concern   September 16, 2016 — Rated 9 out of 10 by G.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals

Report a concern   September 16, 2016 — Rated 10 out of 10 by Anna Connelly Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It leaves the carpet more dry. I do not care for the bleach cleaner. It left a hugh stain on my new carpet. Not recommended .

Report a concern   September 16, 2016 — Rated 7 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

I was told on the phone that your guys would move furniture up to 50 lbs, but when he arrived he first said he didn't move furniture until I said something. Second, and more importantly your ad time on GMT showed how they could remove red wine stains that had been there for a while, and demonstrated like it was done by just the basic service bit I had a very light reddish stain that had been prev4cleaned by myself when it first happend and I was able to get 98%of it up ans your service didn't do anything to make it any better. Also, when advertising a special of $99, you should include the $10 fee for getting rid of the water. Only saving grace that makes your service any better is that it supposedly leaves no rezido. I had to ask my technician to go over a few spots and felt he was a bit lazy starting with the furniture comment, and wasn't super friendly.

Report a concern   September 16, 2016 — Rated 10 out of 10 by E.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You are always timely, do a great job and my carpets stay cleaner longer!!! Thank you !

Report a concern   September 16, 2016 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nontoxic

Report a concern   September 16, 2016 — Rated 10 out of 10 by D.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thorough and professional

Report a concern   September 16, 2016 — Rated 3 out of 10 by P.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Stains reappeared

Report a concern   September 16, 2016 — Rated 10 out of 10 by J.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Getting rid of the pet order

Report a concern   September 16, 2016 — Rated 10 out of 10 by Cheryl Auditor Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Looks great ! Awesome employees !

Report a concern   September 16, 2016 — Rated 5 out of 10 by E.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

price stated on phone not what operator charged. Put him in very awkward position. He did great work!!!

Report a concern   September 16, 2016 — Rated 10 out of 10 by S.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was excellent. Gave great advice and my carpets were perfectly clean after the fact. Thank you

Report a concern   September 16, 2016 — Rated 10 out of 10 by Robert Jackson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good job. Real good technician. very helpful

Report a concern   September 16, 2016 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You came on time, the service tech was great, and the job was completed in a timely manner

Report a concern   September 16, 2016 — Rated 9 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It gets the carpets very clean and dries fast.

Report a concern   September 16, 2016 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician was very professional and did a great job

Report a concern   September 16, 2016 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality product and professional service technicians

Report a concern   September 16, 2016 — Rated 10 out of 10 by P.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Paul was prompt and worked in a timely fashion. He explained what each step of the cleaning as he worked.

Report a concern   September 16, 2016 — Rated 10 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always punctual & courteous

Report a concern   September 16, 2016 — Rated 10 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals and no residue

Report a concern   September 15, 2016 — Rated 10 out of 10 by S.J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chemical & soap free; no perfume smell; carpets feel soft after cleaning

Report a concern   September 15, 2016 — Rated 10 out of 10 by P.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Findlay was amazing, he was beyond polite and knew his business!

Report a concern   September 15, 2016 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet looked great after the cleaning. There was no smells or residue. They were able to get most of the stains out of the carpet. The technician was very nice and friendly and did his job extremely well and was professional. I would recommend this service to my friends and family.
Thank you.

Report a concern   September 15, 2016 — Rated 10 out of 10 by A.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service individual was not only on time, but was friendly, knowledgeable about the service, and very efficient.

Report a concern   September 15, 2016 — Rated 10 out of 10 by G.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

EXCELLANT service and fair prices

Report a concern   September 15, 2016 — Rated 10 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very cordial and professional

Report a concern   September 15, 2016 — Rated 10 out of 10 by S.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No suds or wet carpet

Report a concern   September 15, 2016 — Rated 10 out of 10 by K.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service. Not happy after first cleaning with a room. They came right back out the next day. Carpet looks great now!


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