Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83969 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 22, 2016 — Rated 9 out of 10 by S.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

you took out several spots and treated pet stains that now look great

Report a concern   September 22, 2016 — Rated 10 out of 10 by Anamaria Peredo-Manor Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I really like that new machine that combs the carpet first.

Report a concern   September 22, 2016 — Rated 10 out of 10 by T.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very well run, on time and do a great job

Report a concern   September 22, 2016 — Rated 10 out of 10 by P.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet looked clean and smelled good

Report a concern   September 22, 2016 — Rated 10 out of 10 by Bj Farmer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

For many years we have used ZeroRez and have been nothing but pleased with the product and manpower. We love Joe V. He's Great!!

Report a concern   September 22, 2016 — Rated 10 out of 10 by J.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I appreciate the lack of harsh chemicals and our service technician was great.

Report a concern   September 22, 2016 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Drys quickly! Technician was very professional, polite, and helpful! A 10.

Report a concern   September 21, 2016 — Rated 10 out of 10 by M.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Got out to my house quickly and my carpets are clean now.

Report a concern   September 21, 2016 — Rated 9 out of 10 by B.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He did a great job!!

Report a concern   September 21, 2016 — Rated 10 out of 10 by H.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fantastic customer service. Joseph was amazing. High quality cleaning of air ducts, carpets and stone floors. The before and after pictures were unbelievable! As a doctor, if I knew that my floors and air ducts were that dirty, we would have gladly paid the money years ago to clean them. After ZeroRez, they're as good as new!

Report a concern   September 21, 2016 — Rated 10 out of 10 by D.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The job that is done.

Report a concern   September 21, 2016 — Rated 10 out of 10 by B.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The man who came out to help did a great job explaining in detail everything he could / would be able to do for us. Very helpful and knowledgeable

Report a concern   September 21, 2016 — Rated 0 out of 10 by M.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Too expensive

Report a concern   September 21, 2016 — Rated 10 out of 10 by T.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean, no residue. Friendly, competent, & knowledgeable technecians,

Report a concern   September 21, 2016 — Rated 7 out of 10 by A.Z. Zerorez Dallas/Ft. Worth
What could we do to improve?

Though the cleaner did a generally very good job, there was one item that needs to be done better.

He missed the edge of the stairs on several stairs. I know it was a lot of work, but this is pretty much the first thing you see on the stairs.

Link to photos:
http://imgur.com/a/DMPVw

Report a concern   September 21, 2016 — Rated 10 out of 10 by S.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Courteous, knowledgeable, prompt, review work to be done and confirm pricing. End result is great!

Report a concern   September 21, 2016 — Rated 10 out of 10 by P.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The flash treatment got out most of my pet stain (which I had doubts about initially).

Report a concern   September 21, 2016 — Rated 3 out of 10 by K.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The carpet still has spots and feels stiff. I was expecting a better outcome, but, I realize that my son did not move the sofa to allow better access.

Report a concern   September 21, 2016 — Rated 10 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was Awesome!

Report a concern   September 21, 2016 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

great

Report a concern   September 21, 2016 — Rated 10 out of 10 by D.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Earth friendley

Report a concern   September 21, 2016 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything was explained clearly when I made the appointment. The technician was on time, and did a fantastic job. I am very happy.

Report a concern   September 21, 2016 — Rated 10 out of 10 by Laura Barnett Zerorez Dallas/Ft. Worth
What do you like about our products and services?

efficient friendly

Report a concern   September 21, 2016 — Rated 7 out of 10 by J.A.C.S.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

The bathroom tile has been sparkling in the past, and I was very disappointed in the cleaning this time.
We have had the bathroom floors cleaned 2-3 times and this time is not up to the past standard.

Report a concern   September 20, 2016 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly, efficient, and informative technicians. Arrived on time and did a great job. And no sticky residue.

Report a concern   September 20, 2016 — Rated 10 out of 10 by P.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How clean the carpet and grout is! My tile and grout look new!

Report a concern   September 20, 2016 — Rated 10 out of 10 by B.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ease in scheduling and the thorough job of the technicians. They always follow up to make sure you're 100% satisfied and if there is any issue no matter how small they follow up to address your concerns

Report a concern   September 20, 2016 — Rated 10 out of 10 by V.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The products produce clean rugs without odor. The technician, Michael was one of the best.
He explained everything and was very polite.

Report a concern   September 20, 2016 — Rated 10 out of 10 by Bonnie Manley Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Qualified service people

Report a concern   September 20, 2016 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They work.


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